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Data And Bi Operations Analyst


Any Industry
Source: uWorkin


About us

Over the next 40 years, Sydney’s population is projected to swell to over 12 million residents and regional NSW will accommodate an extra 700,000 people.?Transport for NSW is delivering an unprecedented $72.2b investment?into a truly game changing Future Transport strategy which will bring together several?modes and?cutting edge?technologies?to?deliver satisfaction and safety for our customers while supporting a rapidly growing economy.??? 

Advanced Analytics & Insights

We are a trusted partner to our clients, within Customer Strategy and Technology, developing and delivering smart, integrated and sustainable data and analytics solutions which enable evidence-driven decisions to benefit our customers and communities, and leading an uplift in data literacy of use of data insights across the cluster.? 

The opportunity

We have three opportunities for Data & BI Operations Analyst roles to be an integral part of the Advanced Analytics & Insights team within Customer Strategy and Technology. This role will contribute in ensuring optimal performance through managing and processes and operations relating to data and reporting, including the investigation and resolutions of incidents to ensure continued availability and reliability of data products throughout the delivery lifecycle. It is responsible for the continuous improvement and maintenance of business intelligence tools.

What you will be involved in

  • Actively contribute to innovation in Data and BI Ops practices and delivery approaches and technologies that assist with the development and delivery of data products.
  • Work within the practices and processes necessary for effective problem management to minimise the impact of service outages, including updating the database of known issues, causes and resolutions to guide the development and support teams in minimising the impact of incidents.
  • Manage and play an active role in monitoring, investigating and resolving incidents relating to data processes and reports whilst documenting learnings and working towards any future mitigation strategy.
  • Contribute to existing data pipelines proactively to deliver continuous improvement in terms of automation, enrichment, timeliness, reliability, cost to serve with adherence to quality standards, including pipelines from external data sources such as DSpark
  • Provide support for the maintenance of data and reporting processes to ensure availability of data and business intelligence assets including working with vendors to ensure consistency and access to source data
  • Assist with implementation of data and business intelligence assets and support warranty period post release
  • Model collegiate and collaborative behaviours to achieve the greater good for the community, celebrate a diverse workforce, create an environment where people can create and thrive, or support people’s wellbeing

About you

To be successful in the role you will be:

  • You will have tertiary qualifications or relevant professional experience.
  • Technical expertise in troubleshooting and improvement of Data Lake, Data Warehouse and data integration implementations on AWS cloud.
  • Basic understanding of ELT design and architecture and ability to create ELT processes using a range of AWS cloud native technologies, custom code development and enterprise tools such as Talend.
  • Knowledge and understanding of Logical Data Models, Physical Data Models and Dimension Models and ability to deliver Logical Models and Physical Designs.
  • Understanding of source systems to the customer delivery of data products including releasing, deployment and monitoring
  • Experience in development using visualisation tools such as Tableau, PowerBI or AWS QuickSight
  • Ability to coordinate with other teams for planning, design, governance, engineering and release management of processes and products to ensure timely and accurate delivery of data and analytics services
  • Knowledge and experience building algorithms and applications using advanced scripting and object oriented programming in Python, C# or JAVA would be an advantage.

Want to know more? 

Please click here to view a copy o the role description


Right now is an exciting time to join our team as we deliver an iconic $72.2 billion investment into future transport infrastructure and services over 40 years.

Be a part of something big. Apply today to register your interest!

Find out more about Transport for NSW at?https://www.transport.nsw.gov.au/about-us.?? 

Our Commitment to Diversity

Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role. 

Salary and?Benefits

The salary for this position is TfNSW Grade 7 ($103,965.00 - $116,441.00) per annum plus superannuation and leave loading.?? 

For more information on Employee Benefits at?TfNSW?please click here.? 

How to apply

To apply for this position, please submit a resume and address the questions within the application.

Need help? 

For more information on how to apply for a role in the NSW Public Sector please click here.?? 

For any enquiries, please contact?Srivatsa Lakshmi Narayana on?0435 960 490.?? 

Close date: 11:59pm on Thursday, 29th April 2021