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It Helpdesk Support


Any Industry
Source: uWorkin



A fantastic opportunity has arisen for a IT Support Officer to join Australia’s largest company's based in Perth's CBD on a 6 month contract basis.

About the role

Reporting to the Service Desk Team Lead, this role requires an experienced IT Support professional / Service Desk Engineer to hit the ground running in a busy but very well-structured and very well-supported team environment. 

Day to day duties include;

  • Provide technical support for staff nationally across all states.
  • Create and maintain user accounts for internal access
  • Manage helpdesk tickets in line with the companies SLA’s
  • Installation and configuration of new Hardware and Software
  • Provide mobile device support
  • Oversea backups and hardware monitoring.
  • Conduct ongoing system maintenance and updates
About you

The successful candidate for this role will need to be a confident communicator and someone who enjoys interacting with a wide variety of key stakeholders on a range of IT related queries. 

To be successful in this role, you will have: 

  • ITIL Foundation Qualification
  • Excellent written and spoken communication
  • Previous experience in Level 1 & 2 Helpdesk support
  • Ability to install and configure IT Hardware
  • MS Office 2010 – 2016 deployment and troubleshooting experience
  • Experience with Windows Server 2008/2012 in a hyper-v environment
  • Team focused attitude
What’s in it for you?
  • Full- Time | 6 month contract
  • Collaborative and Dynamic Culture
  • Central Location
  • Immediate start
  • Competitive day rate
How to apply

If you are well suited to the opportunity, we'd like to hear from you.

You can apply by clicking on the link on the advert, or via the FourQuarters website directly. Please send your resume by clicking on "apply" button below.