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April

Customer Service Representative

RANDSTAD - Adelaide, SA

Any Industry
Source: uWorkin

JOB DESCRIPTION

An exciting opportunity to take your customer service skills to the corporate world and join

A nationally recognised company in the financial and banking space. Join a BIG4 on a casual ongoing basis.

Your new company

This is your opportunity to join a nationally recognised bank!

 Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where employees are valued and recognised for their efforts and commitment.

This role is perfect for someone looking to gain experience in the banking and finance industry, looking for a face to face opportunity that provides flexibility and excitement day to day.

Your new role

  • As the first point of contact for customers, you’ll be delivering high levels of customer service utilising face to face interaction.
  • Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.
  • Provide guidance and assistance to customers across a range of banking products and services
  • Be flexible to travel between branches and cover shifts where required
  • Endeavour to support and assist our customers while navigating them towards a suitable resolution

Your skills and experience

  • A customer-centric and service-oriented mind-set
  • Excellent communication skills, verbal and written
  • Pride yourself on you’re level of empathy and resilience
  • Previous experience in face to face customer service
  • Ability to follow processes and easily adaptable
  • A sound understanding and keen interest in banking and financial services
  • Must be available to travel between branches when/if required

Your benefits

  • Enjoy the convenience of working close to home at Bedford Park and nearby public transport
  • An exciting opportunity to work within one Australia’s largest banking institutes
  • This organisation offers extensive and thorough training programs which aid staff learning
  • and development

Applications:
If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.

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