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Salesforce Marketing Cloud - Architect

Capgemini - Sydney, NSW

Source: uWorkin


Let's talk about the team:

Our Digital Customer Experience (DCX) team partner with businesses to help them adapt and respond effectively to the challenges of a constantly changing world, this is done by delivering thought leading transformational solutions. We're also a Salesforce global strategic partner, one of the largest Salesforce partners in Australia, a leader in the Gartner magic quadrant for CRM and have received numerous Salesforce Innovation Awards.

Within our Salesforce team we are continually driving customer value, by leveraging the power of the World's #1 Digital Platform. Our focus areas are Multi Cloud, Digital Agility and Enterprise Integration and Deployment.

Let's talk about the role and responsibilities:

As a Salesforce Marketing Cloud Technical Architect (Senior Manager), you'll play a pivotal role within the DCX practice and will be a trusted advisor to our clients ensuring their customer success in the platform. In this role you'll be:

  • Working with our clients on technical and business challenges related to Salesforce Marketing Cloud.
  • Involved in all technical aspects of the platform including software development; architectural design, integration, implementation, testing and maintenance.
  • Driving and leading consultative workshops with clients to gather and understand requirements, then using client requirements to develop and document conceptual solution architecture and designs.
  • Designing and building technical solutions that utilise the functionality of Marketing Cloud to achieve a client's technical and functional needs.
  • Managing and delegating work for developers and team members within the squad to effectively deliver outcomes on time as well as interact with a client's technical and non-technical stakeholders.
  • Providing inputs into project resourcing and delivery estimates and timeframes.

Let's talk about your qualifications and experience:

We are looking for commercially minded leaders who love being challenged and building lasting relationships with clients. Ideally you will have expertise in most of the following areas:

  • Experience working as an Architect in the Salesforce Marketing Cloud platform or a similar Marketing Technology platform (Adobe, Oracle)
  • Ability to talk and communicate with non-technical and technical stakeholders to explain and propose solutions to meet their requirements.
  • Experience with custom integrations to Marketing Cloud to CMS, POS/Commerce, Data warehouses, and Web Analytics.
  • Demonstrated experience working for an enterprise level client designing and architecting a Marketing Tec
  • Knowledge and exposure to other Salesforce clouds such as Sales, Service Cloud
  • Highly proficient in developing SQL and experience with a Relational Data Base Management systems.
  • Any experience with Interaction Studio/Evergage, Datorama, Data Management Platforms, and Customer Data Platforms.
  • Experience with one or more server-side programming language such as .NET, JAVA, PHP, Ruby, C#, C++, Visual Basic, Python
  • Experience with SOAP and REST APIs
  • Understanding of security standards such as TLS, SSL, data encryption preferred.
  • SDLC methodologies including requirements, design, implementation, testing and maintenance
  • Experience working in Agile Scrum teams.
  • Marketing Cloud Consultant and Marketing Cloud Developer certifications

Let's talk about Capgemini and what's in it for you!

Capgemini, a global leader in consulting, digital transformation, technology and engineering services, is at the forefront of innovation and well placed to address opportunities for our clients in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organisations to realise their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company with over 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of EUR 17 billion.

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee's stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Please note unsolicited resumes from employment agencies or other third parties will not be considered.