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Sales And Customer Service Consultant

Monica Clare Recruitment - North Bondi, NSW

Customer Service & Call Centre
Source: uWorkin


Inbound & outbound calls | Customer service focus & sales of products | National specialist vehicle insurance company | Friendly team environment

Our client is a well-known, highly regarded organisation in the insurance industry. The company is experiencing a period of growth and have opportunities for progression in their team. They are a supportive and friendly environment who are looking for their next Sales and Customer Service Consultant to join their call centre team on a permanent, full-time basis.

You’ll be responsible for:

  • Responding to inbound and outbound calls regarding insurance products
  • Assisting customers with their enquiries, provide product information and identify cross-sell and up-sell opportunities to achieve team and individual sales targets
  • Entering customer information in CRM
  • Applying sales techniques to close off sales enquiries
  • Ensuring all compliance is met and in line with company policies

Essentially you will have the following:

  • A confident and engaging phone manner and exceptional communication skills
  • Proven track-record of delivering sales results
  • Previous experience in a call centre environment, prior exposure to the insurance industry would be an advantage
  • Strong interpersonal skills and the ability to build customer rapport quickly
  • Self-motivated with a strong team orientation

What’s in it for me?

  • Join a fun, high energy team
  • Be a part of a established and growing organisation
  • Build on your call centre experience in a new environment
  • Convenient location in the suburbs of Newcastle
  • Secure a stable, permanent, and full-time role

Next steps:

Please send your application by following the links, only shortlisted applicants will be contacted.

North Bondi, NSW

Customer Service & Call Centre


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