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Senior Consultant - Operational Excellence (Financial Services)

KPMG - Melbourne, VIC

Executive & Strategic Management
Source: uWorkin


  • Join a growing Operational Excellence team to help Financial Services clients solve their complex operational problems and set them up to execute with confidence and deliver results
  • Continue building your career through extensive professional development and career-building opportunities, with the support of senior leadership and embracing our ‘learning mindset’ culture
  • Collaborate across borders and globally with sector and technical experts
  • Operational Advisory, Operational Transformation, Operational Excellence, Operational Design, Operational Improvement, Operational Management & Target Operating Model

KPMG is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities.

Our Financial Services Operational Excellence team in Operations Advisory continues to grow, assisting leading institutions in Financial Services to drive sustainable operational improvement. We assist our clients to solve problems that are preventing them from achieving their strategic objectives. The team draws on a combination of professional talented people, powerful KPMG methodologies and global resources.

How We Work Together – We are a very collaborative team who learn from each other’s experiences and thrive off the diversity in professional and personal backgrounds. As a network of professionals we leverage each other’s strengths to deliver better outcomes for our clients. We actively share knowledge across our team and focus on growing the knowledge base of all members of Operational Excellence.

How We Assist Our Clients – Work shoulder to shoulder with our clients to implement solutions that deliver greater value to their end customers. We support everything from large scale transformations to complex but targeted problem solving. Drawing on a wide array of methodologies, looking to tailor proven approaches to suit unique and novel problems.

What We Offer Our People – Our consultants come from an extremely diverse range of backgrounds and you will have the opportunity to learn, contribute and grow with a team of highly talented individuals. Reflective of the accelerated learning environment, will be a secure and robust springboard for your career anywhere in the world. You will also work on an incredible variety of different engagements, industries and sectors meaning you will never be bored!

Your Opportunity

Senior consultants in our Financial Services operational excellence team often have 3 to 5 years of banking and financial services experience, including experience working on projects involving process improvement, cost out and/or process excellence. Our member’s backgrounds ranges from in engineering, finance, consulting, law, computer science, or have worked in operational improvement environments in Financial Services- if you think your background brings something to the table, we want to hear from you!

Senior Consultant opportunities 

As a Senior Consultant you’ll be looking to build on your management consulting experience and to gain exposure to new and more complex challenges. Your role will see you take ownership of your own activity streams within projects. You’ll apply your strategic problem solving, data analysis, report writing and project management skills to help solve complex client problems. You’ll hone your client relationship skills, harnessing your truly customer centric approach, your technical operational excellence capability and passion for achieving great results for your client.

How are you Extraordinary?

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.

Experience in Management Consulting in a similar capacity is highly desirable, or an ability to demonstrate a background in significant operational change initiatives coupled with Consulting experience; 

  • Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems
  • 3+ years of Banking/Financial Services experience and have worked on operational improvement, operating model, cost reduction and process excellence initiatives
  • Experience or exposure to the practical application of continuous improvement methodologies such as Lean, Six Sigma, TPS or Systems Thinking
  • Proven ability to translate business and customer needs into best practice process and operation design requirements, with experience in implementing the designs within core and enabling processes
  • Highly developed qualitative skills who can analyse large data sets and identify practical and valuable insights
  • Highly developed written and verbal communication skill
  • Experience in structured problem solving and advanced analytical skills
  • someone who is curious and willing to bring new ideas to the table
  • Experience undertaking business requirement analysis
  • Understanding or exposure to Target Operating Model design and delivery is desirable
  • A supporting tertiary qualification is highly advantageous

The KPMG Difference:

Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other.

We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. 

Our commitment to ‘Flexibility’ allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG

Melbourne, VIC

Executive & Strategic Management


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