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Enterprise Architect / Technology Advisor

Salesforce - Sydney, NSW

Any Industry
Source: uWorkin


Enterprise Architect / Technology Advisor

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategorySales

The role of Chief Customer Technology Advisor (CCTA) or Enterprise Architect is a client-facing role to guide our most strategic customers and prospects on their digital transformation journeys as they respond to the challenges and opportunities of the new normal. Working along-side the sales account team, you will be required to help customers translate their business strategy into a technology vision and roadmap to deliver realisable business outcomes. This will require a level of business acumen, an ability to advise customers on technology solutions with a primary focus on customer and stakeholder experience. This role requires previous Enterprise Architecture experience to bring together a broad vision for our customers, as well as define an architecture strategy and roadmap for their adoption of Salesforce.

This position requires a individual with a strong blend of digital transformation, business, enterprise architecture and consultative skills. It is an expectation of the role that this individual will be able to build meaningful connections with senior executives.

Key Responsibilities

  • Strategic Advisor - You will be aligned to a set of strategic accounts, where you will co-create the Account strategy and own the technology vision and strategy.
  • Become a trusted advisor to Clients as they look to transform their business
  • Knowledge and ability to articulate key concepts in digital transformation, customer and stakeholder experience and the application of emerging technologies.
  • Lead specific enterprise architecture engagements in key accounts. Understand the customer’s business strategy and technology needs; identifying the key capabilities and technology enablers required and linking these to business outcomes
  • Be accountable for the development of visioning proposals, enterprise architecture artefacts, solution roadmaps and executive presentations.
  • Work within a matrix-style organisation, collaborating across multiple teams and stakeholders.
  • Participation in the delivery of solution best practices, Industry reference architectures and educational sessions to existing customers, partners and to internal audiences.

Required Experience/Skills

  • Proven experience in creating, selling or implementing technology-based solutions
  • CRM, Customer, Digital and Applications experience
  • Ability to identify and communicate the business value of technology decisions
  • Key experience in Digital Transformation, Strategy development
  • Multi-year experience in either a software vendor or enterprise architecture disciplines
  • Excellent experience in the principles of cloud based platforms and their place in an organisations IT strategy and enterprise architecture.

Desired Skills

  • Familiarity with solution selling or equivalent Sales Methodologies
  • E xperience working in one or more industries
  • Familiarity with modern Digital Operating Models and Transformation programs
  • Experience of architectural frameworks, principles and tools
  • Familiarity with design thinking and or similar frameworks
  • Familiarity with relevant (regional, vertical) data privacy, security and compliance requirements for Cloud

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

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Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

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