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Director Region South & West

New South Wales Department of Premier and Cabinet - Sydney, NSW

Any Industry
Source: uWorkin


There are currently 2 jobs listed by South & West Region Director Region South & West Organisation/Entity: South & West Region Job Category:

  • Rail Safety Permanent
  • Management | Associate Director
Job Location:
  • Sydney Region / Sydney City
Job Reference Number: 10224-34953604 Work Type: Full-Time Closing Date: 12/04/2021 - 11:59 PM
  • Transformational leadership opportunity to make a real impact, shaping the future of regional NSW.
  • Permanent Full time role, based in Regional NSW, with some travel involved.
  • Transport Senior Service Executive role– an attractive remuneration package will be negotiated

About Us

NSW TrainLink is a multi-modal customer service provider, providing rail and coach services across NSW and connecting NSW to Victoria, South Australia, Queensland and the ACT. NSW TrainLink delivers integrated connectivity for the citizens and communities of regional NSW helping to stimulate the economy of regional NSW. As a regional business, NSW TrainLink is located at a number of regional sites across NSW, each offering their own unique benefits and opportunities.

The Opportunity

Currently we have a rare and unique opportunity for a strategic and a transformational leader in the form of a Director Customer Service - South and West Region for NSW Trainlink that sits within the ROM division (Regional and Outer Metropolitan) of Transport for NSW. As a member of the senior leadership team in NSW TrainkLink, you will provide visible leadership to a cross functional, regionally based diverse workforce team coupled with providing an optimal transport experience for customers and the community across regional and outer-metropolitan NSW. You will be accountable for managing, large operational budgets, ensuring strategic partnering with key internal and external stakeholders within the region and business, train & coach customer service, incident management, Rail Safety requirements, Enterprise and Safety risk . You put people at the centre of every decision you make and draw satisfaction from the knowledge that you’re making a real difference working on by providing services that connect people and communities in NSW.

About You

With a high level of pragmatism, you are a passionate and proven people leader who has led in a complex and dynamic rail environments or similar transport/logistics or mining/aviation business environment with demonstrated experience and knowledge of customer service, operations, workforce planning and emergency preparedness. You bring demonstrated strategic leadership, influencing and communication skills with a proven ability in driving and delivering cultural change and process transformation. As a big picture person, you are a strategic operator who understands operational mindsets with a demonstrated experience in operational environments leading in large and complex multi-disciplinary commercial and/or customer service organisations. Joining a forward thinking organisation that is committed to supporting its people to thrive, you will have access to a range of benefits in a truly flexible work environment like no other. If you’re ready to step into this challenging and rewarding role, we want to hear from you! Apply today to register your interest. At NSW TrainLink, our aim is to help make regional NSW a great place to live, work and visit.

Want to know more?

Please click here to view a copy of the position description.


Joining NSW TrainLink, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

Be a part of something big. Apply today to register your interest!

Salary and Benefits

This is a Transport Senior Service Executive (TSSE band 1B) role offering an attractive remuneration package.

NSW TrainLink is committed to creating a diverse, inclusive and flexible workforce who reflects the customers and community we serve. We offer employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance.

For more information on Employee Benefits at Transport please click here .

Our commitment to Diversity
NSW TrainLink is committed to building a diverse and inclusive culture across the Transport cluster, planning for and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, women and other diversity groups. TfNSW recognises the benefits that such an approach brings for our staff and customers in delivering the future of NSW.

How to Apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11:59pm, 12th April 2021.

For any enquiries, please contact Shweta Chhajer on 0431338630.

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