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Head Of Operational Change Implementation

Iress - Melbourne, VIC

Any Industry
Source: uWorkin


Head of Operational Change Implementation

Melbourne - Johnston Street

See yourself being part of a large, transformational change? This could be the role for you!

Iress is continuing to hire for roles during Covid-19 with all interviewing and on-boarding done virtually. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our office

Who We Are:

At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day. Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.

The Role:

This newly-created, hands-on role will lead a nimble and highly-skilled team of professionals in the newly-created Operations Change Implementation team. The role is responsible for managing a team of implementation managers, Operations User Acceptance Testers (UAT), involvement in strategic initiatives, as well as implementing small to medium unit registry client-facing change projects.

The role will encompass a mixture of leadership and implementation functions, specifically the management of team members, workload and any improvements relevant to undertaking key Change Implementation team functions.

What you will be doing:

Leading and managing workload of team members including Testing Specialists & Implementation Managers for key projects including:

  • Transitions and Operations related User Acceptance Testing

  • Trust Architect database configuration and ancillary system configuration to support Transitions and Operations Teams

  • Project documentation support to Client Change projects

  • Management of Client Change projects such as Fund Closures, Fund Launches, Restructures, Rebrandings, System Onboardings

  • Participating and testing the end to end model of strategic projects

  • Engagement with internal and external stakeholders

  • Look for and recommend process and service improvements.

  • Maintaining Client Implementation team standards, artefacts and controls

  • Ensuring scalable and risk-centric approach is adopted

  • Communicating with internal and external stakeholders on project deliverables

What you will need:
  • Minimum 5+ years’ experience in Financial Services space, ideally within Registry, Custody, Superannuation or Funds Management Operations

  • Minimum 2 years’ experience in managing and overseeing direct reports and support staff

  • Minimum 2 years’ experience in managing projects

  • Operations minded with an appreciation of procedures

  • Experience with process improvement and process documentation

  • Exposure to test cycles and associated testing-related documentation

Why work with us?
  • Competitive base salary

  • Global opportunities

  • State-of-the-art offices

  • Casual dress, flexible work policy

  • Access to various learning and development programs

  • 3 days’ leave per year for charity initiatives

  • Global 36-hour hackathon

  • Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work.

Employment Type Employee Time Type Full time

Posted 9 Days Ago

Full time


About Us Get in touch

Any questions? Contact the Iress recruitment team at: