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Lead Generation / Sales Development Champion - Sydney

CTI Education Group - Sydney, NSW

Any Industry
Source: uWorkin


At Schneider Electric, we believe access to energy and digital is a basic human right. We provide energy and automation digital solutions for efficiency and sustainability.

  • Bloomberg Gender-Equality Index (2021), Fortune's Most Admired Companies (2021) and Corporate Knights Most Sustainable Corporation (2021)
  • Our workplace flexibility policies allow you to manage your unique life, work in a way that is best for you with paid time off available when we need it, and the unique option to purchase more if you want it
  • Our pay equity program promotes fairness everywhere
  • Enhancing your skills and high performance is rewarded by competitive pay, incentive programs, and opportunities to grow

If this opportunity is not right for you, someone in your network might be interested. Please feel free to share.

Our Field Service business provides an extensive portfolio of services operating in; mining, hospitals, utilities, data centres and everything in-between. We enable owners, end-users and custodians to minimise breakdowns, increase reliability, efficiency and safety while reducing costs and simplifying operations.

We have a newly created opportunity that could be the perfect stepping stone to learn our business and develop your career in a great team culture and to enjoy a genuinely flexible working environment. We are open to any location within Australia for the right person.

The key aim of this role is to become a subject matter expert across multiple customer touchpoints and demand engines. To identify and utilize information relating to customers installed equipment. This information provides the appropriate sales and/or marketing teams to drive proactive sales and/or marketing activity. Additionally, implementation and improvement of processes and demand engines is critical to our strategic growth plan, as such this role will work closely with key stakeholders, to identify, implement & improve processes, tools and systems relating to customer touchpoints.

Specific responsibilities will include;

  • To gain an understanding of the various information sources (touchpoints, systems and processes) where potential sales leads may reside
  • Identify opportunities for improvements in the utilization of potential sales lead information
  • Improvements in collecting, collating and cleansing of information in systems and processes
  • Ensure all stakeholders are trained and fully understand the desired outcomes of systems, processes and engines
  • Drive pipeline cadence, feedback for improvements, communicating successes and lessons learned
  • Work closely with customers to ensure contact, account and install base equipment details in the systems are accurate
  • Gain and maintain in-depth market dynamics and competitor knowledge and activity, providing feedback to the business
  • Update and manage business CRM

Success will require the following attributes and experience as a minimum;

  • Ideally, a business, marketing, sales or analytics qualification with experience in an information-driven customer experience or sales operations role
  • An understanding of customer touchpoints, systems and processes within a complex business, from a potential sales lead generation perspective
  • Ability to coach others in the identification and recording of sales lead opportunities from systems and processes
  • Strong learning agility and ability to quickly navigate the complexities of a large global matrix organization
  • A passion for identification, resolution and communication of process improvements
  • An agile tactical/operational mindset with the ability to understand and support a strategic direction, complemented by sound problem-solving skills
  • Ability to build effective strategic relationships, to influence and negotiate at all levels
  • Excellent communication skills, proficiency in MS Office suite and ERP/CRMs

At Schneider Electric, our Employee Value Proposition is the essence of what it means and how it feels to be a part of Schneider. It creates a sense of trust, communicating what makes us who we are. Our leaders are tasked with shaping our future, building the best teams and to use their judgement to deliver results shared through a meaningful purpose, inclusive and empowered values. We’re a great place to work but we are continually striving to be the best place to work, join us and see how!

If you require any adjustments or assistance during our recruitment process, please let us know.

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview. Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable

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