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Senior Support Partner Program Manager

Autodesk, Inc. - Sydney, NSW

Any Industry
Source: uWorkin


You will work with cross-functional stakeholders to design and gain approval for support channel models and programs. As part of this process, you will assess the capacity of our current support partner ecosystem, identify capacity gaps, structure programs to engage a variety of partners (SIs, VARs, ESPs), and build an enablement and qualification model to ensure partner readiness. You will help to rationalize new and existing channel models and be seen as a thought leader on how we evolve our support channel strategy.


  • Develop and build organizational alignment around long- and short-term support partner strategy
  • Work closely with cross-functional stakeholders on all aspects of program design
  • Manage programs through all phases of the development cycle, from analysis and design through implementation and tracking

Minimum Qualifications

  • Experience working in a channel environment and a strong understanding of indirect sales models
  • Experience with digital distribution, affiliate programs, direct market resellers, retailers or volume channels a plus
  • Proven success driving complex, cross-functional projects
  • Ability to translate big picture ideas into action
  • Desire to shape strategy and drive company channel strategy through execution
  • Ability to effectively communicate with senior executives
  • Ability to build relationships across organizations and handle alternative viewpoints
  • Adept at getting things done in a highly matrixed and ambiguous environment
  • Effectively handles changing priorities and additional duties as assigned
  • 5+ years channel strategy/channel programs experience
  • Understanding of global markets and channel models
  • Self-motivated, with proven track record of execution as a team member & team leader
  • Excellent business writing and verbal communication skills
  • Solid organizational, time management, and problem-solving skills; strong attention to detail; ability to prioritize workload and meet deadlines with frequent interruptions
  • Comfortable working in a fast-paced, deadline-driven environment and interfacing with all stakeholders at all seniority levels


At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers . Autodesk is the global leader in design and make technology, including industry-leading 3D design, engineering, and entertainment software and services, that offer customers better outcomes though automation and insights for their design and make processes. With over $3.5 billion in revenue and more than 12,000 employees, Autodesk has established itself as the leading provider of design and make technology that empowers innovators everywhere to achieve the new possible – for products, their businesses and the world. If you've ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with our software. With a vision of a better world designed and made for all, Autodesk serves customers in architecture, engineering, and construction; product design and manufacturing; and digital media and entertainment industries. Its customers design, fabricate, manufacture, and build anything by visualizing, simulating, and analyzing real-world performance early in the design process.