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Employee Relations And Policy Manager

AIA Hong Kong and Macau - Melbourne, VIC

Any Industry
Source: uWorkin



At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - for yourself and others - then we want to hear from you.

The opportunity:

The Employee Relations and Policy Manager is a key member of the People and Culture team who is responsible for developing the employee relations and people policy governance framework at AIA. Bringing their subject matter expertise, they will work closely with the broader People and Culture team and other business stakeholders to build, maintain and continuously improve these frameworks and practices.

This is a fast-paced and hands on role which calls for an adaptable and results focused individual, capable of navigating a large and complex organisation. This role can be filled in either Sydney or Melbourne.

To do this successfully you will:

  • Provide specialist ER/IR advice on complex matters and manage complex, high risk or sensitive cases and coach internally when needed

  • Work closely with Senior Legal counsel to interpret awards, agreements, and legislation to provide practical solutions on ER issues

  • Support GM Strategic Business Partnering on EA negotiation activities

  • Represent AIA in external setting such as Fair Work Commission, WC, VEOHRC and Industrial Tribunals

  • Develop policies, procedures, templates and checklists on employee relations matters including performance management, misconduct, disputes and terminations

  • Build, maintain and monitor the governance framework for P&C policies and procedures

  • Work collaboratively with policy owners to review and maintain policies as well as adapt Group Office policies and procedures for local application

  • Identify the need to add/review policies ad-hoc in response to emerging legislations and trends

  • Support policy owners in raising awareness with P&C team, leaders and employees on relevant policies as needed

Successful applications will have:

  • Relevant tertiary qualification in Human Resource Management and/or Industrial Relations

  • Demonstrated experience in an ER/IR role providing expertise in large and complex organisations

  • Understanding and applying a working knowledge of key employment legislation (NES) and various industrial instruments (EAs, AWA, ITEA)

  • Ability to identify key IR/HR issues and presenting appropriate options, recommendations, assess associated risks and mitigation.

  • Ability to build capability and coaching on ER/IR matters

  • Demonstrated experience in conducting investigations, preparing materials/submission for and representation at Fair Work Commission

  • Strong written and verbal communication and interpersonal skills

  • Demonstrated personal leadership skills, with excellent interpersonal, influencing and communication ability

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

  • Access our training and development to build on your current skills

  • Career development through internal mobility opportunities

  • Work for a business helping millions of Australian’s and make a difference to someone’s life everyday

  • Access additional leave days a year to recharge and refresh yourself

  • Enjoy wonderful Health and Wellbeing initiatives that support you

  • Work with supportive and inclusive managers

  • Flexible working arrangements

Applications close on 15th April 2021.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:


You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

For a century, we have served millions of people and generations of families all around the Asia-Pacific region.

AIA is the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region.

Our Vision is to be the world’s pre-eminent life insurance provider. That is our service to our customers and our shareholders.

Our Purpose is to play a leadership role in driving economic and social development across the region. That is our service to societies and their people.

Our Promise to help people live Healthier, Longer, Better Lives.