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Donor Centre Manager

Australian Red Cross Lifeblood - Port Noarlunga, SA

Any Industry
Source: uWorkin


Full Job Description
Opportunity to save lives

Permanent full time position

Noarlunga location, SA

About Australian Red Cross Lifeblood:
At Lifeblood, we’re here for all Australians. And although our life-giving role started over 90 years ago with blood, today we support more people in more ways than ever before.

We also help to facilitate the donation of tissue, organs, breast milk, and other life-giving biological products. Plus, we deliver world-class research and provide expertise in diagnostic, transplantation and other clinical services.
Everyone at Lifeblood is united through the power of humanity to build a healthier nation.

About the role:
We’re currently seeking an inspirational leader to optimise efficiency and performance at our Noarlunga donor centre. As the Donor Centre Manager, you will inspire the team to achieve collection targets and meet key performance indicators in order to deliver Australia’s supply of blood and blood products.

In this role, you’ll have the organisational savvy and business insight to navigate and manage complex issues while developing constructive relationships to deliver business outcomes. You’ll be adept at using key financial indicators to guide decision making. As a Manager of people, you will provide direction, inspiration and support for your team to achieve common goals and foster team effectiveness, managing tough issues with respect. You’ll value self-awareness and reflect on your own strengths and areas for development, making you an even stronger leader.

  • Deliver a supportive and safe experience to our amazing donors
  • Oversee entire running of the Donor Centre including facilitating equipment issues
  • Coordinate employee fortnightly rosters
  • Assist with recruitment and training of new donor centre staff
  • KPI reporting on targets, ratios, and expenditure
Skills & capabilities:
  • Leadership experience in a clinical or retail setting
  • Motivated to lead and inspire a team to reach shared goals
  • Strong people management skills and passionate about developing skills within your team members
  • Positive nature with the ability to empathise with Donors and team members
  • Strong excel knowledge with the ability to dissect and interpret data accordingly
  • Salary packaging programs which allow you to make the most of your salary
  • Rewards program offering discounts on movies, groceries, food & beverage, department stores and travel & leisure
  • Discounted health insurance, veterinary care and car hire
  • Internal programs focused on your wellbeing and safety
Next steps:
We’re a fast-paced business, so we aim to progress suitable candidates through the hiring process as soon as we receive applications. This may mean the role is filled prior to the advertising close date.

We strive for an inclusive environment where people from diverse backgrounds and perspectives are respected, connected, and able to contribute to the best of their ability, with equal access to opportunities and resources.

As part of our recruitment process, you’ll be required to complete and clear a national criminal history check, medical assessment, employment history check, and a validation of Australian working rights.

For further details on this position please contact Jennika Noble via jnoble@redcrossblood.org.au

While we appreciate all interest in our business, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.

COVID-19 update:
Lifeblood’s top priority is the safety of our donors, staff, volunteers and, of course, blood recipients. Blood and plasma donation remains absolutely vital, and as healthcare settings, our blood donor centres remain open and our teams are ready to welcome donors who are healthy and well.

Our donor centres are safe places and we’ve always adhered to strict sanitation protocols. In light of the current coronavirus pandemic, we’ve implemented further measures to help protect our donors and our teams too. For further information on this, please visit our website for updates.