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Receptionist / Admin Support Officer

Secretaries.com.au - Ceduna, SA

Administration & Secretarial
Source: uWorkin


Full Job Description
31 Mar 2021

Receptionist / Admin Support Officer
Aboriginal Legal Rights Movement
Ceduna, South Australia
$40,000 - $50,000 p.a.

The central object of the Movement is to assist Aboriginal persons (especially those Aboriginal persons who are detained in custody or imprisoned) to relieve their poverty, the consequences of their dispossession and social misfortune and to assist further in removing destitution and helplessness amongst Aboriginal people through the use of the legal system of the State of South Australia and the Commonwealth of Australia.

ALRM conducts community-based legal service and other law related programs including providing legal representation and advice to the Aboriginal people of South Australia, from offices in Adelaide and Regional Offices in Ceduna, Port Augusta and Port Lincoln.

Given the sensitivity of work of the Aboriginal Legal Rights Movement, we are obliged to undertake a background check of applicants. In applying for the position, approval is given to ALRM to undertake necessary background checks in relation to employment, financial and criminal history.

$$ ALRM offers attractive salary sacrifice arrangements.
Aboriginal persons are encouraged to apply.

Purpose of the role: The role of Receptionist/Admin Support Officer is to be the front of house person to greet all visitors and direct enquiries to the correct area of business. The role of Admin Support Officer is to assist in the efficient operation of the day to day affairs of the clerical area of the Ceduna office. In particular the completion of correspondence utilising legal terminology for all solicitor requirements and to assist and support the Administrator with administrative tasks.

Key Responsibilities

First point of contact with clients and general public ensuring to be a role model with politeness and professional communication at all times.
Attend to incoming telephone calls and front counter enquiries in a quick and professional manner and directing to the correct area of the business
Ensure Reception area is clean and tidy, ensuring brochures are up to date and kept in a tidy state
Make up blank client files when required
Attend to incoming and outgoing mail and including entering on reception database.
Responsible for typing including completion of correspondence on shared documents, form letters, audio transcriber (Dictaphone) typing and client interviews/statements; when required.
Ensure ALRM files are recorded, archived and culled in line with ALRM Policy Procedure, as directed
Open and close files
Maintain IT requirements including database statistics, email, and backups
Enter and maintain data base (CMS)
To work as part of a team including field officers, legal staff and support staff.
To work to ensure the provision of a culturally competent and responsive service to clients.
As part of a team, provide outreach services in accordance with ALRM Inc. objectives.
Encourage and sustain a cooperative, “can do” work environment.
Support and work with people with diverse backgrounds, value systems, cultural differences and special needs.
Perform such other duties commensurate with the functions of ALRM and this classification, as may be required.
Assist Administrator with Administration and Finance tasks as directed
Capacity to work effectively in an Aboriginal organisation demonstrating respect for Aboriginal and Torres Strait Islander Peoples and Cultures.
Commitment to delivering culturally appropriate services to Aboriginal and Torres Strait Islander clients.

Essential Criteria

Capacity to work effectively in an Aboriginal organisation demonstrating respect for Aboriginal and Torres Strait Islander Peoples and Cultures.
Commitment to delivering culturally appropriate services to Aboriginal and Torres Strait Islander clients.
Demonstrated commitment to efficient and effective service delivery and a commitment to a client-centered focus.
Ability to manage and balance priorities in an environment of high workloads.
Maintain confidentiality.
Excellent writing and communication skills.
Excellent typing skills, minimum typing speed 55 wpm.
Good knowledge of Microsoft Office packages.
Ability in the practical use of the office equipment’s and office systems.
Ability to work collaboratively and share decision-making.
Ability to demonstrate respect, approachability, consistency and model exemplary behaviors.
Knowledge of local Aboriginal communities.
Comprehensive understanding of the issues confronting Aboriginal and Torres Strait Islander peoples in relation to legal services and in the wider community.

Desirable Criteria

Demonstrated knowledge of the criminal legal system and its impact upon Aboriginal people.
Knowledge of Equal Opportunity, Work Health, Safety and Welfare standards.
An understanding of the objectives of Aboriginal Legal Rights Movement, its services and clients.
Knowledge and understanding of the organisation's Core Values (Code of Ethics) and the Employee Conduct Policy.
Knowledge of the Bail Act.
Good interview skills.

Please send in your applications, specifically addressing the essential criteria to:

Marelin Matthews

Administrator, Ceduna Office

Aboriginal Legal Rights Movement

Ceduna, 5690

Email : marelinm@alrm.org.au

Applications close by end of business hours on 9th April 2021