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April

Customer Support Specialist (Legal Technology)

Coadys Personnel - Sydney, NSW

IT
Source: uWorkin

JOB DESCRIPTION

Leading Australian Software Company
Lively, Modern & Social Office Environment
Apply your Legal experience to a new field!



Our client is a recognised global leader in their exciting and progressive field of technology for the legal sector. This is a sought after opportunity to join the team in an entry level capacity where you will be provided with full training and endless opportunities to advance in your career.
As the first point of contact for clients (Law Firms) you will be responsible for providing support by way of responding to software use queries. The position is not a technical support position as such - more so, it's a role designed to help Lawyers navigate the platform so your knowledge of practice management software and the day-to-day operations of a Law Firm will be more relevant. Any technical issues can be escalated to relevant teams.

Opportunities to advance in your career are most definitely available and encouraged with this leading organisation - common pathways are to Training / Account Management / Client Success / Sales / IT (the sky is the limit!).

The ideal candidate will be a top communicator with previous experience in the legal sector and an interest in learning new technologies. A true team player with a helpful and friendly disposition who loves problem-solving and helping customers. The ideal candidate is career-focused and seeking to establish a long term career with goals to progress throughout the company.

Staff benefits such as platinum gym membership, monthly massages and more...

For immediate consideration forward your CV to Coadys Personnel via the SEEK application link.

Please note only shortlisted candidates will be contacted.

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