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Solutions Consultant Apj

WorkForce Software - North Sydney, NSW

Source: uWorkin


A Solution Consultant at WFS Australia Pty Ltd is a key contributor to our sales organization. With our world-class training, you will acquire deep understanding of our solutions, its place in the workforce management industry, and the skills to effectively position and demonstrate our product in large enterprise sales engagements. The Solution Consultant will offer guidance during requirements gathering sessions, determine the solution that best fits those needs of the customer through collaboration with internal and external resources, and demonstrate the product(s) configured to solve their unique business challenges. This is an excellent opportunity for a business and technically savvy individual looking for a fast-paced, growing organization to expand their career.


  • In partnership with the WorkForce Account Executives and Account Managers, strategically expand existing business and drive new business within the region
  • Effectively communicate the benefits of the software suite to prospective customers
  • Conduct discovery and requirements gathering sessions.
  • Act as the trusted advisor by using your knowledge of prospects workforce management challenges then map those challenges to key software features to solve the prospects business issues
  • Collaborate with Account Executives, Services, and the Product team to create demonstrations based on a prospect’s requirements
  • Conduct web-based and on-site customer presentations and demonstrations
  • Provide detailed and timely responses to assigned sections of RFP’s
  • Research and understand the market needs of new and existing functionality for all areas of our workforce management software
  • Engage with internal resources including executives, sales, marketing, and other areas to understand the requirements and how new functionality will be positioned in the marketplace
  • Manage multiple, complex, simultaneous projects
  • Learn aspects of labour laws and how they affect employers
  • Cross-train internal team members on products
  • Educate clients on the best practices in deployment and implementation of workforce management software


  • 30-70 % (varies throughout the year) International and Interstate as needed (currently no travel)


  • Preferred experience in WFM / HCM
  • Ability to work in Australia is compulsory


  • Bachelor’s degree or equivalent