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April

Case Coordinator - Workers Compensation - National Team

Allianz - Sydney, NSW

Insurance & Superannuation
Source: uWorkin

JOB DESCRIPTION

Case Coordinator - National Team
We are looking for a driven and dedicated Case Manager to join our National Claims Team in Workers Compensation for a period of 12 months. We are open to applicants from any state for this position.
This is an exciting and unique role and would suit someone keen on expanding their knowledge and career in Workers Compensation, with initial and ongoing training and genuine opportunities for career progression.
You will be exposed to a diverse portfolio of workers compensation claims across multiple jurisdictions. You will work within a team who are located around the country and who provide support to our state-based branches and clients by managing claims from multiple states of risk.
The Underwritten Workers Compensation and Distribution business is responsible for the underwriting, sales and claims management for workers compensation in the risk states (NT, WA, TAS, ACT and Seafarers). Our National Claims Team provides support and assistance to risk-state based employers, managing claims in these jurisdictions as well as being involved with the management of claims for Self-Insured clients, Excess of Loss, Reinsurance and Dust Disease liabilities.

You'll be responsible for:

  • Interpretation and application of various legislation and regulations
  • Assessment of injuries including reviewing medical reports and surgical requests
  • Assessment of damages and negotiation of settlements
  • Provision of instructions to legal counsel
  • Liaising with key external stakeholders including brokers, insureds, solicitors, doctors and claimants
  • Developing strategies to progress matters towards resolution
  • Assisting in the retention of major clients by providing outstanding customer service
We're looking for talent who have:
  • You'll have experience within a case management role in Workers Compensation with the ability to understand the importance of early intervention and individualised claims management
  • Exposure to law or Allied Health (desired)
  • ou will have excellent communication skills both written and verbal with a customer focused approach.
  • The ability to handle difficult situations and whilst resolving complex situations in a timely manner
  • You will be proactive with the drive to learn and develop skills.
  • Excellent time management skills and the ability to adapt when changes occur.
What's on offer?

  • Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes
  • You will be responsible for end-to-end claims management for large NSW Self-Insurance client/s
  • You will also have support from Case Manager who assists with claim closures
  • You'll gain exposure to other jurisdictions which can be agreed upon in development plan
About us
Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.
Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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