• 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date

2

April

Head Of Operations

Miss Amara - Sydney, NSW

Manufacturing & Industrial
Source: uWorkin

JOB DESCRIPTION

Head of Operations — Challenge, Inspire and Grow with us at Miss Amara!

About Us

We're growing here at Miss Amara (https://missamara.com.au/) — fast. We're reinventing the way that customers buy rugs online, innovating how people buy rugs through industry-first technology and a best-in-class customer experience.

Since launching in 2014, Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in APAC. In 2020 Miss Amara was awarded 17th in the fastest growing companies in APAC (Deloitte Fast 50 Australia), and in 2019 was a finalist in the ORIAS (Online Retail Industry Awards).

Our plan: To be the number one global retailer for rugs.

Miss Amara was founded with one mission - to create the best possible experience for people shopping for rugs online. Miss Amara is made up of a team that is (crazy) passionate about what they do, and strive to create a team culture that is vibrant, dynamic and supportive.

We are shaking up the homewares industry with innovative technology that removes the biggest pain points in buying a rug - offering free returns, free styling advice, and industry-first augmented and virtual reality, tools to ensure our customer selects the perfect rug. Our approach is a complete game changer for how customers shop for rugs.

We are hiring an all-star team to build a scalable business that our customers want to return to, time and time again.

The Role

  • Own the Operations function in the business, reporting to and part of the senior leadership team.
  • Oversee the Operations team, including providing support to the Customer Service Team, Operations Manager, Warehouse Manager, and rest of the Operations team.
  • Manage various projects in the business and the strategy roadmap.
  • Lead and develop the Operations team, promoting our company culture.
  • Own supply chain end to end and ensure a timely, safe delivery of products from international manufacturers to our global warehouses and then on to customers, including up-to-date tracking and reporting.
  • Champion automation & efficiency company wide.
  • Lead, develop and execute operations systems & plans including new market launches (in progress), standards, logistics, and ordering.
  • Formulate and own the operations budget.
  • Create uniformity, standardisation and documentation across the business, in operations processes, logistics, and administration.
  • Build strategies to reduce costs & improve performance (measured through timeliness & customer satisfaction).
  • Utilise & implement technology & software to solve company wide operations challenges, including but not limited to end-to-end logistic processes.
  • Work closely with existing suppliers and service providers to ensure the company is always getting the best rates and level of service.
  • Actively seek out new suppliers and service providers to meet the needs of the business.
  • Drive continuous improvement in the business including automation and streamlining of processes, and the most efficient use of resources.
  • Build and update pricing models for product SKUs across multiple markets.
  • Track and resolve issues with deliveries.

Skills

  • Proven experience in Logistics and Operations.
  • Excellent project management experience.
  • Previous experience in Ecommerce preferred.
  • Commercial mindset and passionate about organisational growth.
  • Confident and strong-willed demeanor with the ability to successfully carry out negotiations with suppliers, contractors and other third-parties.
  • Ability to deal with large volumes of data, interpret numbers and apply learnings.
  • Experience with market research and ability to present findings with clarity.
  • Excellent communication skills with strong attention to detail - both written and verbal.
  • Process driven with an appreciation for the importance of documentation and training
  • Highly organised with the ability to work under high pressure situations.
  • A go-getter attitude who is not afraid to pick up the phone and speak with external parties.

Why should you join?

  • Part of our high-performing team — You'll be a pivotal part of building a high-growth e-commerce business, with opportunity for career progression as Miss Amara expands into new markets.
  • Work in unchartered territory — We are disrupting the homewares space using industry-first technology to stand apart from our competitors
  • Join a truly global team - with team members joining from countries all over the world, we are a truly diverse workforce with a dynamic, fun and engaging company culture!

If you're inspired by the future of e-commerce, we want to hear from you!

;