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Network Support Engineer

Blue Wireless - Sydney, NSW

Source: uWorkin


Blue Wireless is a new generation Network Service Provider serving network service providers and global enterprises with LTE/5G based wireless solutions. We enable reliable and flexible connectivity for company branches, retail sites, remote locations and maritime sector across more than 60 countries globally. As our business continues to grow we are looking to enhance our team in Australia with a Network Support Engineer.

You'll be responsible for technical operations in Australia region, supporting our customers during their journey from solution design to installation to configuration to in-life support. You’ll be working closely with your team members around the world (mostly Singapore, Malaysia)

Key Responsibilities include: 

· Provisioning – Stage, configure and test routers before deployment

· Turn up Support – Work with Field Engineers to bring services live

· In-Life Support – Incident resolution on existing services

Other Responsibilities include: 

· Solution Design – Provide pre-sales support to sales team on network solutions

· Be an overall technical resource for the Australia team

Required Qualifications

· At least 3 years of working experience in IT/Telecom sector

· Proven understanding of WAN IP Networking (Cisco certifications will be advantage)

· Willing to learn new networking technologies, especially wireless (4G, LTE, 5G) and Cradlepoint Devices.

Other Skills

· Good interpersonal skills along with effective communication skills

· English language is essential, additional languages are a plus

· Flexible, able to work in small team on a range of tasks 

· Organized, accurate

This is a great opportunity for a Networking Specialist who has a foundation in IP Networking but wants to further enhance this with new wireless (4G/5G) technologies and an international dimension. The team in Australia is small and growing, so giving you a lot of opportunity to shape the role, develop the business and build the organization.