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Key Account Consultant

Control Risks - Sydney, NSW

Source: uWorkin


Control Risks is looking for a highly motivated and experienced consultant to join our Online Solutions team in Asia Pacific. The successful candidate will manage and grow a diverse range of subscription clients across the Australia Pacific region and key sectors.

Working with our broad range of analytical and online-based services, this role is responsible for driving sales, generating demand and maximising revenue growth of the online platform, while developing and maintaining long-term, sustainable, senior client relationships with our key clients in Australia and New Zealand.

The successful candidate should be a proven salesperson/account manager with a broad range of experience within a sales environment.


  • Manage a portfolio of Online Solutions clients in the Australia Pacific region, and meet or exceed annual retention and upsell targets for the book of business
  • Aim to exceed business targets for Online Solutions with new clients in the Australia Pacific region
  • Actively manage own pipeline of new business from lead qualification through to close
  • Engage clients by actively encouraging use of existing services, communicating new enhancements and products, and providing training to users
  • Collaborate with and support Control Risks’ experts to deepen client relationships and position Online Solutions with their clients
  • Be the Online champion within the region and as part of the global team by helping with internal education and promotion of Online Services
  • Facilitate client interaction with Control Risks’ expert analysts and other consultants
  • Expand the value of the Online Solutions client base through renewals, up- and cross-selling of other subscription and consulting services
  • Contribute to product innovation and the iterative development of Control Risks’ Online Solutions by gathering client feedback and playing an active role in the development process
  • Actively contribute to the development of infrastructure and processes to support best-in-class account management
  • Develop relationships and collaborate with Control Risks’ partner organisations (including International SOS, Oxford Economics, Dataminr and Everbridge) to coordinate account management, service delivery and new sales opportunities