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Av-vc Support Specialist

Bendigo Health - Bendigo, VIC

Source: uWorkin


Full Job Description
Audio Visual / Video Conferencing Support Specialist - Information Technology Services

Bendigo Health is looking for an individual to perform a varied and challenging audio-visual support role. This position will provide support for audio-visual systems including teleconferencing, videoconferencing and associated administrative tasks. As such, a flexible attitude is essential, as is an ability to multi-task and communicate effectively with a broad range of staff.

Classification: HS3 - Administrative Grade 3
Salary: $2,863.40 per fortnight
Hours: 76 per fortnight
Status: Full-Time, permanent.

Bendigo Health

Bendigo Health is a leader in regional health care, combining outstanding services with a strong education, training and personal development culture. Bendigo is one of Victoria's fastest growing regional cities, our vision is "Excellent Care. Every Person. Every Time."

Innovation and Digital Services Division

The Division of Innovation and Digital Services is charged with using technology to help deliver on our vision. As well as responsibility for the mainstream ICT services and support the division encompasses Research and Development, Innovation, ePR project and associated resources including the Chief Clinical Information Officers.

The Division leverages ICT technologies and expertise to provide the technical foundations for innovation and transformation of our clinical service delivery. Critical to this is the successful implementation of an ePR in the acute setting and the development of innovative ways to use the data this will create. The Division is instrumental in building a strong culture of utilising health informatics and using data to drive innovation.

Information Technology Services Team

Information Technology Services is responsible for the maintenance and development of Bendigo Health’s local and wide area network, all personal computers and peripherals, support of all software from operating systems to the central patient management system. The team provides a full range of support activities including Service Desk support, hardware and software administration.

Benefits at Bendigo Health

Flexible working arrangements
Salary Packaging (meals and entertainment and accommodation)
Staff health and wellbeing program
Employee assistance program
Free immunisations
Social club
Smoke free environment

For further information on the role please refer to the position description. Applications are to be submitted online.

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

Selection Criteria

01.Excellent customer service skills with the ability to communicate courteously and effectively with a diverse range of staff.

02.Have at least 2 years previous experience working within an AV / VC Support type role.

03.Demonstrated time management skills and the ability to meet multiple demands.

04.Ability to develop in-house training and undertake delivery of training to staff.

05.Excellent technical support knowledge and skills across a range of Audio-visual and Videoconferencing hardware and software.

06.Proactive, enthusiastic can do approach with an attention to detail.

07.Ability to meet tight deadlines in a fast paced environment.

08.Ability to work as part of a small team, as well as independently.

09.Flexibility to operate in an environment of change and continuous improvement.