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Technical Sales Consultant

VoIPcloud Wholesale - Melbourne, VIC

Source: uWorkin


Technical Sales Consultant - Telecommunications Industry

About the company 

You would break new ground. Raise the bar for performance. And do career-defining work. That’s exactly the kind of environment we’re building together at VoIPcloud Wholesale Group. 

VoIPcloud Wholesale Group offers our clients the following integrated suite of products and services to the mid-market: 

  • Data Networks and Internet 
  • Voice and Hosted PBX Services 

Our purpose is to simplify technology to empower business. We love the challenge of turning complex technology environments into solutions for our customers. Our customers' success is our success. We grow when our customers grow. We take tech problems out of the way so our customers can get on with what they are good at.

VoIPcloud Wholesale Group is headquartered in Melbourne, with additional offices in New Zealand and the UK. 

About the role

Working as a Technical Sales Consultant at our Melbourne office and remotely, you will be highly driven, determined and willing to go the extra mile to build and maintain relationships with our B2B customers. You will have the ability to work closely with our management and technical team as well as autonomously to drive the growth of our customer network.

The role requires knowledge of the ever-changing telecommunications market and good product knowledge. Ability to provide consultancy services to various types of B2B customers, outlining the key benefits of the VoIPLine Telecom offerings and systems. 

This role comes with access to learning paths to further develop your knowledge in telecommunications technologies and hands-on-experience with our products and services. You will learn and grow with our highly skilled telecommunication engineers and customer support professionals every single day. 

As a Technical Sales Consultant your role will include: 

  • Follow up and convert new leads for direct to business. 
  • Maintain the internal CRM platform with the most recent information for leads, deals, companies and contacts.
  • Follow company sales policies and procedures. 
  • Meet and exceed KPI's set by management.
  • Conduct remote and on-site product demonstrations as required. 
  • Maintain sufficient product knowledge to fulfil the role.
  • Identify, qualify and source new business opportunities.
  • Liaise with the internal department as required.
  • Build and maintain relationships with clients.
  • Prepare sales reports for management when required. 
  • Attend internal and external training when required.
  • Identify product improvement or new products by remaining current on industry trends, market activities, and competitors. 
  • Proactively perform account retention activities

Benefits and perks 

We strongly believe in work/life balance and flexibility, working hard to create an environment that is diverse, supportive, challenging and team-oriented. Here you will find yourself surrounded by a team of highly technical, customer service focused on people who are passionate about online technology. 

We are driven to help our customers. Within an informal, social, yet professional environment, you will be fully supported with the tools you need to achieve today and develop new skills for tomorrow. 

VoIPcloud Wholesale organise regular social events. We give our employees' company hoodies, free home internet, Friday lunches, fresh fruit daily, the coffee machine is always on hand and our fridge is fully stocked with beer, cider and soda. At VoIPcloud Wholesale we pride ourselves on looking after staff and providing an environment that you enjoy working in. 

Skills and experience 

To be successful in this role you will; 

  • Require a passion and drive for continuous learning. 
  • Have at least 2+ years of experience in technology/managed services provider/telecommunications sales. 
  • Successful track record generating leads. 
  • Proven willingness to learn and improve. 
  • A strong network, and networking skills. 
  • Strong communication skills both written and verbal. 
  • Exceptional customer service skills. 
  • A positive and determined mindset to exceed sales quotas. 
  • Excellent interpersonal skills and confidence. 
  • High attention to detail. 
  • Ability to work to strict deadlines. 
  • Self-motivated with the ability to work in a fast-paced environment. 
  • Ability to work autonomously and with the sales team.