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Senior Account Manager

Topham Guerin - Sydney, NSW

Advertising, Media, Arts & Entertainment
Source: uWorkin


Want to join a fast-growing, game-changing creative and digital agency?

We’re Topham Guerin. A close-knit bunch of crafty thinkers looking for up-and-coming advertisers to join our team. We have big ambitions and need someone who has the drive and the hustle to help make them happen.

Becoming a Senior Account Manager

As a Senior Account Manager at Topham Guerin you will work in our Client Accounts team. You’ll be responsible for working closely with some of the brands we work with to help them achieve their goals. That means being their reliable main point of contact, developing ideas, leading campaign planning and reporting back to them.

As a Senior Account Manager at TG you will

  • Manage existing client accounts and onboard new client accounts
  • Be a trusted advisor and build excellent relationships with client points-of-contact
  • Be proactive with your clients and be the go-to problem-solver for them
  • Deliver results, meet deadlines and budgets, and exceed goals
  • Assist senior team members with client management, planning and strategy development
  • Liaise with creative, strategy and advertising specialists to support delivery of client projects
  • Manage, input, coordinate and follow-up client related tasks using Asana and other platforms
  • Analyse and report on campaigns to provide relevant insight to clients
  • Monitor campaign performance using relevant analytics software to inform decision-making
  • Prepare and organise client briefs, memos and documents to service client requests
  • Explore current and evolving digital tools to continually broaden our clients’ reach to their audiences
  • Continuously learn and develop your own skills and knowledge and provide input on new processes, systems and workflows
  • Manage regular campaign and client status updates


What you bring to the role:

  • Confidence in writing and delivering marketing strategy
  • Strong listening skills and an enthusiasm to take your career to the next level
  • Excellent written and oral communications skills
  • Fantastic organisation and time management skills with an attention to detail
  • Proficiency in the Microsoft Office suite
  • An interest in politics, world issues and current affairs
  • Entrepreneurial attitude and a willingness to learn and grow

3+ years relevant experience in managing a client account portfolio at a creative or media agency, with the proven ability to:

  • Write accurate and detailed creative and production briefs
  • Manage all aspects of a project and deliver as per brief while demonstrating a thorough understanding of a client's market segment
  • Work closely with clients and creative team to ensure jobs are delivered in a timely manner and on budget
  • Develop high-quality documents and presentations for senior-level executives within client organisations
  • Deliver presentations and present creative concepts with a high level of professionalism
  • Create and maintain client files including financial forecasting
  • Work with suppliers to ensure professional delivery of services
  • Embrace a team attitude and work effectively taking ownership of tasks and project elements
  • Build strong and long-term client relationships


Benefits for this role include:

  • Work from home equipment provisioning
  • Company issued Apple laptop
  • 10 days personal/carers leave
  • Four working weeks paid holiday per annum

Our work’s global. We’ve got bases in New Zealand, Australia and the UK, and we are growing fast.

But wherever in the world you join us, you’ll find the same Kiwi spirit. We work hard (no clock-watching here). We love the hustle and banter. We all have a sense of humour, which keeps everybody in check (and makes the annual retreat a bit of fun).

Crucially we also respect and trust each other. So we’re happy to offer flexible and remote working, as long as we’re getting the job done. And we welcome ideas from everyone, that can take TG in exciting new directions.

It means if you’re good at what you do, you can make an impact here very quickly. And if you’re a whip-smart professional looking to make your mark, we’d love to hear from you.

Sydney, NSW

Advertising, Media, Arts & Entertainment


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