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Senior Receptionist / Practice Manager

Orthotics Plus - Malvern, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Melbourne, CBD & Inner Suburbs


$70,000 - $75,000 + $5000 target bonus

Work Type

Full Time


Healthcare & Medical

Medical Administration

Senior Receptionist / Practice Manager extraordinaire required for an immediate start! Is this you?

We are a boutique, modern and busy private allied health clinic based in Malvern. Due to rapid growth, we are searching for an experienced admin whiz who will oversee the running of the clinic on a daily basis. You are central to ALL clinic operations, and while you may not personally perform every function, you do what it takes to lead and make sure every area of the clinic runs smoothly.

Working Hours: We are flexible for 4 or 5 days depending on the applicant. Hours are 8:30am-5:30pm.

We have recently opened another Melbourne location and are looking to expand and grow our business even further within the next 12 months. We are looking for somebody who will grow with us.

The Role is split into 2 parts

Front of House Receptionist/Administration:

  • General reception duties
  • Answering the phone
  • Looking after all patient bookings and queries
  • Ordering stock
  • Medical audio typing
  • Scanning and maintenance of medical records
  • Managing unpaid accounts and billing
  • Working with TAC, WorkCover, SWEP and NDIS
  • Interacting with patients to ensure a positive experience in the clinic

Practice Manager:

Direct responsibility for parts of the practice including

  • Manage other administration staff including rosters and payroll for both clinics
  • Oversee financial status of the clinic including debtors
  • Ensure all billings are to date, especially 3rd party (NDIS, TAC, workcover)
  • Prepare information for our bookkeepers including BAS and XERO
  • Organise regular marketing campaigns and liaise with graphic designer
  • Maintain referrer relationships
  • Organise and co-ordinate external meetings and presentations for our clinicians
  • Identify and implement improvements within the clinic
  • Develop and maintain clinic systems

About you!

  • You are essential to the success of the clinic!
  • You will have the autonomy to look for ways to improve the running of the practice
  • Warm, friendly and confident
  • Super organised and able to multitask whilst continually prioritising & re-prioritising in order to meet deadlines
  • A natural born communicator
  • This role is largely autonomous so you are confident to work on your own, seeing every task through
  • Tech Savvy
  • Experience liaising with NDIS clients, NDIA and support co-ordinators
  • We are on the hunt for someone long term who is able to work with us to grow the business.
  • Exceptional written English skills are a must!
  • If this sounds like you please send your resume and cover letter via Seek (see link below).

**If you think you fit the bill, but don’t have the required experience, please apply as we would prefer personality and natural ability over experience.

To apply:


Malvern, VIC

Health, Medical & Pharmaceutical


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