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March

Venue Supervisor

Parramatta Leagues - Home of the Eels - Parramatta, NSW

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

A fantastic opportunity has become available for a motivated, hands on, professional to assist the Venue Manager and manage our satellite venue Vikings Sports Club.

This is a great opportunity for an experienced supervisor who is a strong leader with a great mentoring approach to use your management skills to deliver on key goals and work hand in hand with our Chief Operations Officer to further enhance the Club's sustainability and profitability and ensure the club continues to be an ongoing success.

As a supervisor you will be asked to ensure the smooth operation of the venue at specific times as well as show yourself as a real team leader and motivator for all staff. You will liaise closely with and support the Duty Management team. You must be passionate about customer service and demonstrate leadership as you strive towards hospitality excellence. This role is integral to the success of our business.

Key duties and responsibilities include, but are not limited to:

  • Ability to professionally supervise, train and direct staff
  • Patron management
  • Overseeing implementation of RSA and RCG practices
  • Customer service and handling of enquires and/or complaints
  • Enforcing and advocation of policies and procedures
  • Being a positive team-focused individual who leads by example and is hands on

The successful applicant will need:

  • A friendly and engaging personality
  • Current NSW RSA, RCG and TAB qualifications (or the ability to acquire these)
  • A positive and motivated attitude to effectively lead a team by example
  • The ability to work under pressure effectively throughout busy trading hours as a team member & autonomously
  • Ability to work rotating shifts where weekends, late nights and public holidays from part of your roster
  • Broad knowledge of all club operations including Gaming, Keno and TAB

To apply, please click the 'Apply for this job’ button below

Note: Only short-listed candidates will be contacted

Parramatta Leagues is an Equal Opportunity Employer

Parramatta, NSW

Hospitality, Travel & Tourism




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