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Customer Service Specialist

Star Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Job Reference No VAC0796

  • Two generous salary sacrificing options

  • Great team culture

  • Make a difference to the most disadvantaged in our community

StarHealth is supporting the COVID-19 vaccine roll-out across Melbourne and we're looking for two Customer Service Specialists to join our Service Access and Support team full-time on a fixed term contract until December 2021.

Representing StarHealth to the community, these roles will be responsible for educating the public about the regulations and processes that surround the COVID-19 vaccine, and assisting our more vulnerable community to book vaccine appointments over the phone.

The positions will be based at one of our inner south locations (Prahran, South Melbourne & St Kilda) with the bulk of the work being carried out over the phone. Some client facing work may also be required.

We can offer flexibility in hours & location for the right candidate so please don't hesitate to email us if you have any concerns or questions.

Start date: ASAP!

Ideally, you will possess:
  • Experience in contact centres or client facing environments
  • Demonstrated ability to communicate clearly and professionally with a broad group of clients
  • Excellent knowledge of MS Office applications
  • A clear understanding of privacy and customer service principles

What makes Star Health Tick?

Star Health works in partnership with people and communities to promote and improve equity, health and wellbeing by delivering innovative client-directed services that take into account the context of the individual and the community, and championing prevention and change to address the structural reasons for health inequity.

Applicants must address the Key Capabilities – Essential within the covering letter and complete our application form directly from our website http://www.starhealth.org.au/career/current-vacancies/

For information about the role, please contact Tristan Peach on 03 9525 1300 or email tpeach@starhealth.org.au

Closing Date: Sunday 28th March @ 11.59pm

Melbourne, VIC

Health, Medical & Pharmaceutical


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