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Regional Facility Manager

ISS World - Perth, WA

Mining, Oil & Gas
Source: uWorkin


ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

”Connecting People and Places to Make the World Work Better”.

We have an opportunity for a Regional Facility Manager to join our team in Perth on a Full Time basis. This role will see you support a national telecommunications client with multisite operations across Western Australia. Reporting to the Senior Facilities Manager, you will be responsible for the delivery of FM services to the client.

This Facilities Management role will primarily be focused on operational delivery - ensuring reliable and consistent delivery to plans. The role is responsible to ensure risk identification/controls, incidents and tenant/client/customer issues are managed as per the agreed processes.

The successful candidate will develop and maintain strong relationships with client representatives.

ISS is providing facilities management services to this client on a 24 hour per day, 7 days per week basis and we will perform services to ensure zero network outages and operational continuity of the facilities assets, as all times for all sites.

Duties include but are not limited to the following:

  • Undertake regular audits of the field workforce, including contractors against client and ISS HSEQ policies and standards
  • Develop and maintain a close working relationship with the designated client representatives via regular formal meetings
  • Act as the building owner's representative for all facilities within the designated area.
  • Act as the contact/CLIENT representative for all site related issues
  • Provide technical expertise, knowledge and site information as required
  • Attend meetings with CLIENT to co-ordinate activities, strategies, planning to meet business needs
  • Conduct regular tenant meetings in occupied CLIENT facilities
  • Co-ordinate and liaise with Tenants re maintenance, capital works and associated outages
  • Review the application of service delivery methods and practices within the designated area on an ongoing basis both with employees and contractors
  • In co-operation with the Asset Management team and National Call Centre, manage and co-ordinate all subcontractor activities
  • Perform regular site inspections in accordance with the agreed standards and document
  • Manage incidents and the restoration to normal site conditions
  • Ensure allocated budgets are adhered to
  • Ensure Variation management processes are complied with
  • Liaise with Asset Management regarding the development and application of the asset management plan for the designated area
  • Ensure your activities meet ISS's and Clients Quality standards
Selection Criteria
  • Preferably a tertiary education in facility management, business administration or project management or similar operational qualifications.
  • Have strong mechanical and electrical aptitude.
  • Managed a multi-disciplinary work force.
  • A sound understanding of the operations and maintenance environment in telecommunications or a technical service industry.
  • Compliance requirements of buildings.
  • Risk Management approach to building management.
  • Ability to travel intrastate on a regular basis, with interstate travel required from time to time
  • Ability to self-manage, work cooperatively and collaboratively with others and have a flexible approach to function effectively under pressure
  • Ability to problem solve and work to tight deadlines & timelines
  • Highly developed interpersonal, verbal and written communication skills with a proven ability to consult effectively with clients and colleagues at all levels
  • Ability to provide the highest level of customer service in a continually changing environment with a strong emphasis on consistency and flexibility
  • Solutions focused approach and able to identify opportunities to add value
  • Energetic, passionate and leads by example
  • Ability to communicate with confidence and respect for others
  • Proven ability to use own judgement to effectively manage workloads, take responsibility for and prioritise tasks and clearly communicate when undertaking and delivering outcomes and services
  • Experience in the delivery of presentations to various work groups.
  • Previous experience in a similar role
  • Report writing and auditing experience
Our benefits:
  • Competitive contract salary packaging
  • Company car and fuel card
  • Company laptop and mobile
  • Ongoing learning and development opportunities
  • Internal opportunities within our global organisation
  • Positive company culture
To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

Advertised: 12 Mar 2021 W. Australia Standard Time
Applications close: 21 Jun 2021 W. Australia Standard Time

ISS World