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Ict Change And Release Manager

Services Australia - Australia,

Source: uWorkin


  • Technology Services / Customer Processing Services / Frontline Processing Services / Systems Team
  • Executive Level 1
  • Adelaide, SA,Brisbane, QLD,Canberra
Job Number: EXT-EL-2021-753
Job Title: ICT Change and Release Manager
Classification: Executive Level 1
Salary Range: $102,402 - $113,471
Job Type: Ongoing,Non-ongoing
Employment Type: Full-time
Group/Division/Branch/Section: Technology Services / Customer Processing Services / Frontline Processing Services / Systems Team
Location/s: Adelaide, SA,Brisbane, QLD,Canberra

Job Description

Work Context:

Services Australia makes government services simple so people can get on with their lives. Our goal is to make it easier to engage with the services that Australians rely on.

To achieve this goal, we are transforming the way we work to deliver a simple, helpful, respectful and transparent experience for customers.

Job description:

The Customer Processing Services division is responsible for building and maintaining the systems and applications that allow our frontline staff to undertake customer processing work integral to the delivery of our payments and services.

The Change & Release Manager is responsible for defining and conducting the release management process. The role coordinates the countdown to physical release-to-production for all changes ensuring all testing, documentation, cutover planning, approvals and other release requirements are met.

The Change & Release Manager exercises a considerable degree of independence, with decision-making substantially dependent on their high-level judgement and consideration of wider agency implications, with work being performed under the general guidance of senior staff.

In performing a leadership role, the Release Manager drives innovation, changes in workplace practices and organises work in the context of competing priorities and strategic direction.

Essential Requirements

Baseline (or ability to obtain and maintain)

Work Environment

Applicants may be required to work outside of business hours and be on-call.

For further information about these positions and eligibility requirements, please refer to the Job Pack attached below.

Services Australia