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April

Ndis Roster Coordinator Brisbane

HEALTHCARE AUSTRALIA - Brisbane City, QLD

Any Industry
Source: uWorkin

JOB DESCRIPTION

  • Woolloongabba location
  • Full-time permanent position
  • $60k - $65k Base - Permanent full time

Healthcare Australia

 ‘HCA’ is a national specialist healthcare staffing and direct care service provider that has a strong value set that believes in ethical business practice in providing effective support staff to NDIS participants. We are a large and diverse healthcare business with strong presence in traditional staffing of nursing, community and allied sectors, but with a footprint in more diverse areas of healthcare such as corporate health, defence, and education.

The National Disability Insurance Scheme (NDIS) is the incoming way of providing support for Australians with disability, their families and carers. The NDIS will provide about 460,000 Australians under the age of 65 with a permanent and significant disability with the reasonable and necessary supports they need to live a fuller life. Our goal is to build a robust and sustainable range of NDIS 1:1 service direct to customers which will then provide them with the ability to achieve their goals including living in their own home.

The role:

The Roster Coordinator is responsible for the allocations of our NDIS support worker’s shifts, ensuring the participants have all hours filled within a reasonable time frame. Working closely with the Operations team, you will ensure a great customer service experience for our participants/clients.
This diverse and challenging role involves the management of the rosters on daily basis, allocation of shifts of support workers, ensure all new documentation are all compliant when support workers applicants are processed.

Responsibilities: 

  • Manage the roster according to the Annual Workforce Plan
  • Identifying gaps, filling cancellations within the roster
  • Process applicant files and enter onto operating system
  • Perform ADHOC duties and projects assigned by your manager

The rewards:

If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of NDIS services in Australia, then HCA is for you. We are a people-centric business with our core values being the heart and soul of all that we do. 

Working for us will put you in a strategic position with your career, with opportunities for growth and development along with financial and non-financial benefits. Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities for the successful applicant. 

Is this you?

  • Experience within the support services and disability services industry
  • Relevant Experience in Workforce management and roster management 
  • Driven, passionate and dedicated to delivering effective supports to with people with disability
  • Emotionally intelligent and an ability to emphasise with customers and respond to their ever-changing needs.
  • Ability to calmly perform in high pressure situations
  • Determined to perform, exceed targets and execute commercial concepts.
  • Excellent communication and customer service skills.
  • Hold current or willing to obtain Yellow and Blue card (QLD)

If the answer to all the above is

 ‘yes’ 

then

 apply today 

for the opportunity to make a real difference in the lives of people with disability.

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