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Boardroom Waiter


Any Industry
Source: uWorkin


Boardroom Waiter

The purpose of this role is to manage all CS F&B areas providing industry leading customer service to internal stakeholders and external clients while ensuring all our customer's needs have been met in a timely and cost effective way.

Candidates must have availability to work Monday - Friday across the hours of 7am - 7pm and commit to 38 hours per week.

Skills & Experience:

  • Must have previous Food and Beverage experience (min 2 years)
  • Minimum 1 year boardroom experience in Australia in Corporate environment
  • Has strong interpersonal skills & reliability.
  • Barista skills
  • RSA
  • Must have a passion for customer service and the ability to drive outstanding results

Your Responsibilities:
This position requires you to work closely with the Events and kitchen teams to ensure we deliver extraordinary customer service as well as:

  • Service multiple events during the day, ranging from plated breakfasts, tea/coffee meetings, morning/afternoon teas, informal sandwich lunches, buffet lunches, 2/3 course formal lunches to cocktail functions, 2/3 course formal dinners, degustation dinners, all-day executive level conferencing and off-site functions.
  • Provide Food and Beverage service consistently at a level comparable to a 5 star deluxe hotel or a Hatted/Michelin starred restaurant.
  • Manage customer expectations and maintain high customer service levels
  • Assist with customer complaints and provide suitable outcomes in consultation with Boardroom Supervisors and Team Leaders.
  • Participate in regular team meetings and provide constructive feedback.
  • Assist with all daily meeting room set ups, formal dining and cocktail functions.
  • Ensure the meeting rooms are adequately cleaned and refreshed at all times.
  • Coffee making.
  • Follow stock rotation guidelines.
  • Develop an understanding of charge back procedures across our sites.
  • Minimise wastage and identify cost saving initiatives.
  • Maintain company standards and OH&S procedures and identify problem areas.
  • Be able to work unsupervised.
  • Be well presented and groomed.