uWorkin

Boardroom Waiter

The purpose of this role is to manage all CS F&B areas providing industry leading customer service to internal stakeholders and external clients while ensuring all our customer's needs have been met in a timely and cost effective way.

Candidates must have availability to work Monday - Friday across the hours of 7am - 7pm and commit to 38 hours per week.

Skills & Experience:

• Must have previous Food and Beverage experience (min 2 years)
• Minimum 1 year boardroom experience in Australia in Corporate environment
• Has strong interpersonal skills & reliability.
• Barista skills
• RSA
• Must have a passion for customer service and the ability to drive outstanding results

Your Responsibilities:
This position requires you to work closely with the Events and kitchen teams to ensure we deliver extraordinary customer service as well as:

• Service multiple events during the day, ranging from plated breakfasts, tea/coffee meetings, morning/afternoon teas, informal sandwich lunches, buffet lunches, 2/3 course formal lunches to cocktail functions, 2/3 course formal dinners, degustation dinners, all-day executive level conferencing and off-site functions.
• Provide Food and Beverage service consistently at a level comparable to a 5 star deluxe hotel or a Hatted/Michelin starred restaurant.
• Manage customer expectations and maintain high customer service levels
• Assist with customer complaints and provide suitable outcomes in consultation with Boardroom Supervisors and Team Leaders.
• Participate in regular team meetings and provide constructive feedback.
• Assist with all daily meeting room set ups, formal dining and cocktail functions.
• Ensure the meeting rooms are adequately cleaned and refreshed at all times.
• Coffee making.
• Follow stock rotation guidelines.
• Develop an understanding of charge back procedures across our sites.
• Minimise wastage and identify cost saving initiatives.
• Maintain company standards and OH&S procedures and identify problem areas.
• Be able to work unsupervised.
• Be well presented and groomed.

Interested?
APPLY NOW!