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Credit Controller


Any Industry
Source: uWorkin


18th March, 2021

Why work for Brennan?

We are a company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. 

We offer wide range of products and services including Managed IT, Managed Cloud, Managed Networks, Voice and Data, Professional Services, Security, Staff Augmentation and Custom Development.

Brennan IT benefits include:

  • A strong culture underpinned by values that are truely lived every day
  • An environment that embraces learning and development of all employees including an online learning benefit second to none
  • Flexibility to work in the way that brings out the best in you
  • The ability to do what you love, in an environment that supports you
  • A focus on health and well-being - social club, sporting teams, health checks and more!
  • Discounted IT hardware and software products
  • Plenty more....
The Role

We are looking for an experienced Credit Controller to join as part of our credit control function of Brennan. The team’s responsibility includes the timely collection of outstanding debts, debt recovery and management of the DSO; maintaining or exceeding DSO targets and providing reasonable cash collections forecasts to Financial Control team.

Keeping a tight control over the debtor’s ledger by contacting clients via telephone and email. Ensure payment of invoices are received in accordance with agreed payment terms – updating collections system with collection notes and activity. Ensure expected payments are tracking towards collection targets for the day, week and month and the credit control team are meeting their respective targets.

Your Key Responsibilities:

  • Keep a tight control over AR balances by contacting clients via telephone and email
  • Ensure payment of invoices are received in accordance with agreed payment terms
  • Using collection system, Anytime Collect (ATC), to manage priorities
  • Updating collection system, Anytime Collect (ATC), with collection notes and activity
  • Ensure payments are tracking towards collection targets for the day, week and month
  • Query resolution for issues raised by clients or internal teams, ensure queries are actioned swiftly
  • Monitor the accounts inbox and respond to queries received
  • Perform account reconciliations when necessary and issue reports/statement to customers on a monthly basis
  • Escalate matters to Credit Manager. Discuss action plan on overdue account (account hold, service suspension)
  • Processing of approved credit notes in the accounting system (ACCPAC)
  • Issuing of approved credit notes to clients in a timely fashion to mitigate delayed payment
What experience you will bring to the team:
    • A minimum of 5 years credit control experience dealing with high volume accounts
    • Prior experience in a professional services organisation preferred
    • Ability to form strong relationships with clients and internal teams 
    • Strong query resolution
    • Good Microsoft Excel skills
    • Detail orientated, with a high degree of accuracy balanced with a pragmatic approach
    • The ability to work on own portfolio of clients and prioritize your time
    • Confidence in own ability to resolve client disputes

 As part of our hiring process, you will be required to undertake a National Criminal History Check. 

Brennan IT is an equal opportunity employer.Apply For Job