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April

Customer Service Representative

CHANDLER MACLEOD - Perth, WA

Any Industry
Source: uWorkin

JOB DESCRIPTION

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding engineering and technical professionals. Our clients span across a variety of Multi-Billion dollar projects and large Operations.

Chandler Macleod is working with a large organisation who currently have an exciting employment opportunity for an experienced Customer Service Representative to work in their Call Center on a casual ongoing basis.

Key responsibilities:

  • Dealing with inbound calls
  • Dealing with invoicing
  • Reporting power outages
  • Process Customer Contacts
  • Sharing of technical knowledge and information
  • Developing and improving own personal effectiveness
  • Responsible for planning and implementing daily and weekly allocated work
  • Responsible for end to end management of assigned task including the escalation of issues outside of process
  • Follow defined business processes in administering customer queries

    Skills required:

  • Experience in a similar role is desirable
  • Excellent Customer Service skills
  • Good attention to detail
  • Must be able to use own initiative
  • Must have the right attitude for the role

    If this is a role for you please 'apply now'

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