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Account Manager – Facial Aesthetics, Qld

AbbVie - Brisbane Grove, NSW

Source: uWorkin


About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.


This position is field based and will be responsible for managing an assigned customer territory and achieving agreed sales goals for the Medical Aesthetics range of products through the delivery of account management plans, product support and direction in clinic and developing effective business relationships.

Some domestic travel is to be expected within this position.

Key Responsibilities

  • Develop executable account plans, reviewed quarterly, that provide clear objectives and outcomes.
  • Conduct account plan reviews by analysing sales data, customer segmentation information and market intelligence and update the account plans as required.
  • Focus on ‘partner’, ‘develop’ and ‘maintain’ customer segments as agreed with sales manager. Execute in line with call planning cycle.
  • Work with cross functional teams to achieve/exceed account management objectives and sales targets.
  • Review customer buying patterns on a monthly basis and keep them informed of their targeted level in line with account APP or volume aspirations.
  • Build and develop business relationships with key accounts including prescribers/users, initiators, deciders or buyers and incorporate into stakeholder maps.
  • Ensure account plans are aligned with cycle marketing strategy and promotional programs to drive rapid uptake within accounts.
  • Clearly follow and execute to the current marketing campaign utilizing compliant support materials.
  • Comprehensively understand the patient journey to identify potential sales and marketing opportunities. Effectively communicate the opportunities to the sales and marketing team.
  • Monitor market trends through networks of clients, suppliers and attendance at industry meetings.
  • Communicate changes in competition, product availability or related matters to sales and marketing team.
  • Articulate the value of, and direct customers to online ordering through the My Allergan Direct portal.

  • Successful completion of relevant tertiary qualifications within healthcare or business related discipline.
  • Demonstrable experience in account management planning methodology including stakeholder mapping, sales data analysis and account prioritization and the sales cycle.
  • Demonstrable track record of achieving or exceeding sales targets
  • Experience in a medical device or specialty representative selling role working within the medical device/ pharmaceutical industry
  • Ability to learn and maintain the scientific product knowledge, relevant anatomy and physiology as well as disease state knowledge.
  • Demonstrates a broad therapeutic area knowledge and can converse with customers on a range of topics (ie new treatment options, research findings, conference topics)
  • Demonstrable experience working in cross functional teams and managing resources to achieve objectives.

If you are customer obsessed and have a knack when it comes to all things relationships then we want to hear from you!

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Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.