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Customer Service Officer- Government

PROBE Group - Springfield, NSW

Customer Service & Call Centre
Source: uWorkin


The Opportunity

Rewarding, fast paced, high volume inbound customer service role working on behalf of our important federal government client.

You will be the first point of contact in supporting customers to resolve queries and be instrumental in ensuring the highest level of customer care and experience.

Key Details

  • Fixed term contracts commencing early April 2021 through to 31 October 2021- with a proactive view to extend
  • Multiple Full time (38 hours per week) and Flexible Part- Time (20-36 hours per week)positions available
  • 11 days full time paid training
  • A requirement to work on a rotating roster, which we aim to release two weeks in advance
  • Monday- Sunday 7 a.m. to 10.p.m. on a rotating roster
  • In office role located in the heart of Springfield

To be eligible, you must:

  • Be an Australian Citizen
  • Be willing and eligible to obtain a security clearance to the level applicable (processing at no expense to applicants)
  • Have lived in Australia for the last 5 consecutive years (a 5 year footprint)

We are looking for people who are:

  • Passionate about customer service
  • Have exceptional interpersonal skills with the ability to build rapport quickly and effectively
  • Have clear and concise communication skills
  • Have strong problem-solving and conflict resolution skills
  • Tech- savvy with the ability to multitask multiple enquiries

What's in it for you?

  • Join a rapidly growing company with endless career development opportunities
  • Represent an important federal government client
  • Fully paid training to develop your skill sets and be successful in the role
  • An exuberant workplace with a vibrant culture and a supportive team environment

Who are we?

Stellar is a Probe Group company. At Probe Group, we are powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple).

With clients spanning across the Pacific, Asia, North America, and South Africa, we are no stranger to thinking big and working with innovative minds to achieve great success.

We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. 

At Probe, expect to think differently, challenge the norm and find your purpose.

Grab a Job, Stay for a Career!

Apply now!

Springfield, NSW

Customer Service & Call Centre


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