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Internal Sales / Customer Service Officer

Best Bar Pty Ltd - Melbourne, VIC

Source: uWorkin


Best Bar Reinforcements are currently looking for a can do person to join our small but dedicated team servicing the steel reinforcing needs from our Truganina facility.
This role attends to and processes all internal sales and customer queries for the branch. We are looking for a great customer service all-rounder.
A newly created position, the role is Full Time and covers off 8am till 4pm daily. (38 hours per week)
Candidate Flexibility would be an ideal option to assist where needed in this friendly branch.
Your main responsibilities will include but not be limited to:
Key Responsibilities
Accurately process sales orders from phones and walk-in customers
Maximise customer service by coordinating client requests with production and planning
Attend to customer queries and complaints
Administrative duties where needed for Sales
Making Outbound service calls
Attending to client list allocation
Quotation follow ups
Sales support for external Account Managers
Although desirable, internal sales experience in our industry is not essential as on the job training will be provided. More important to us is that you possess the following attributes:
Skills, Experience and Personal Characteristics
3-5 years’ experience in an internal sales role
Committed to excellence in customer service
Excellent interpersonal skills particular phone manner
Organisation and time management skills
Accurate Data Entry
Team focused with positive attitude
Application Details
Please submit your application to HR@bestbar.com.au
Applications must include a cover letter addressing the key responsibilities required for the role as well as a resume detailing your work history.
Only shortlisted candidates will be contacted. No agency calls please.