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March

Account Manager Haematology - Oncology

Abbvie - Melbourne, VIC

Sales
Source: uWorkin

JOB DESCRIPTION

About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.


The Company:


AbbVie (NYSE:ABBV) is a global, research-based biopharmaceutical company formed in 2013 following separation from Abbott. The company’s mission is to use its expertise, dedicated people and unique approach to innovation to develop and market advanced therapies that address some of the world’s most complex and serious diseases. AbbVie employs approximately 25,000 people worldwide and markets medicines in more than 170 countries.


Summary of Job Description:

AbbVie has a strong pipeline that serves patients in the areas of Haematology and Oncology. The Account Manager is a member of a team that will be responsible for representing and promoting AbbVie in the Oncology community in Australia.



In this role you will partner with in-field team members and work with with Healthcare Professionals in order to raise awareness of AbbVie’s approved Haematology-Oncology products and enhance patient outcomes. You will develop specific, tailored plans for key accounts to ensure the availability of AbbVie products and their safe and appropriate use. Stakeholder mapping and supporting across various types of HCP is vital.


You will need to promote a highly technical and innovative product portfolio to a highly educated audience. The development of relationships and maintaining an active presence with Haematology and Oncology physicians, nurses and pharmacists will be essential elements of the position.


As a member of the Oncology Business Unit the Account Manager will be the infield expert with respect to growing AbbVie’s approved portfolio. You will work closely with external stakeholders, as well as cross-functionally with internal field and head office personnel to develop and advance brand programs and initiatives. The individual will foster teamwork across multiple stakeholders by informing the Integrated Brand Teams' investment decisions with financial analyses related to marketing programs. The role will primarily focus on a Haematology medicine initially with opportunities to support other AbbVie Oncology products as they are approved in Australia.


Key Job Responsibilities:


Patient Focus:

  • Build awareness and sensitivity of the patient condition and issues in order to demonstrate understanding and to integrate a focus on patient care and outcomes into approaches with customers.

Customer Partnering:

  • Build and maintain trusting relationships with HCPs, prioritising those that are most critical to AbbVie from a commercial and reputational perspective in order to improve levels of customer service and deliver outcomes
  • Develop call strategies in order to grow awareness of AbbVie and its associated services to drive patient outcomes.

Business Planning:

  • Gather and analyse relevant customer, territory and state information to help prioritise activity/resources and deliver the best result for AbbVie
  • Develop specific, tailored plans for key accounts and customers so that actions are planned, and risks are managed in order to meet or exceed sales targets.
  • Maintain customer databases and complete all internal processes pre and post call so that performance is tracked.

Expertise/Innovation:

  • Create solutions that enhance team performance, customer service and outcomes by bringing in best practice and innovation from external sources to help develop customer strategies and act as expertise lead for area of responsibility.
  • Keep up to date with medical and regulatory developments, competitor activity, internal policies and processes in order to provide the best possible service to customers.

Collaboration:

  • Build and enhance professional contacts within areas of responsibility and expertise in order to increase sector knowledge, broaden the brand and reputation of AbbVie and stay up to date with new products, disease states and medical understanding.
  • Proactively works on broader initiatives within AbbVie, representing areas of expertise or sales in general, on cross functional projects in order to improve business performance.
  • Shares learning and information with colleagues to enhance understanding and build a strong collaborative mindset within the sales team.
  • Mentor and coach team members whenever opportunities arise to help develop capability in the team.

Qualifications


Education/Experience Required:

  • Current Haematology / Oncology sales experience in Australia.
  • Account and Territory Management experience
  • Ability to develop and manage projects cross-functionally

Essential Skills & Abilities:

  • The ability to manage a regional territory area per cycle
  • Independent drive to succeed and offer high levels of customer service
  • Excellent written and verbal communication skills
  • Excellent stakeholder management skills
  • Excellent analytical and problem-solving skills
  • Excellent innovative and creative thinking skills
  • Excellent time management skills
  • Proven ability to work independently and as part of a team
  • Proven ability to think strategically
  • Good knowledge of computer-based programs including spreadsheets and graphics

Leadership Attributes:

All for One AbbVie

Clear and Courageous

Decide Smart and Sure

Agile and Accountable

Make Possibilities Real



Travel
Yes, 20 % of the Time
Job Type
Experienced
Schedule
Full-time
Job Level Code
IC
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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