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Linux Enigneer

IAG - Melbourne, VIC

Source: uWorkin


The Role

The purpose and unique contribution of your role is to provide the infrastructure service delivery, maintenance and support across all aspects of the Compute and Storage portfolio. You will be a key contributor in the delivery and execution of the strategic goals for each of the related services within the portfolio ensuring the associated business outcomes and customer experience objectives are either met or exceeded.

For your role to make a difference, as a domain lead and subject matter expert you will be customer focused and results driven with your role assuring system and platform availability whilst applying productivity and efficiency initiatives and driving innovation through continuous improvement.

You will also have the opportunity to develop your capabilities and skills so that they can be utilised more broadly within Group Technology and IAG.

Key Responsibilities

Service Strategy

  • Own Linux Platform and Define Strategy for corporate environment.
  • Execute the IT Service strategy across the Compute Portfolio through the development and delivery of the Service technology roadmaps.
  • Contribute to the financial goals and objectives for each IT Service
  • Proactive manage Service Risk and Issues ensuring customer experience and service availability is maintained.
  • Contribute to both Group Technology and IAG performance with insights, collaborative input and expertise that promotes value creation, innovation and improved performance

Service Design

  • Contribute to the definition, delivery and maintenance of the Compute Portfolio IT Service Catalogue Contribute to the delivery of Service metrics and measures to manage and track technology and service performance and availability
  • Contribute to the development of business cases for investment or sponsorship to support service improvement and innovation across the portfolio

Service Transition

  • Manage customer communication of service enhancement and change impact through effective communication to individuals and business units
  • Collaborate with internal teams and technology partners to deliver service changes and improvements Manage and implement service changes and improvements across the portfolio Manage and support technology change and partner onboarding

Service Operations

  • Execute the day to day operational technology procedures and processes required to deliver and maintain IT Services
  • Work closely with Architects within the team to build and expand on the platform.
  • Maintain individual Service Levels and overall Service availability through the execution of the Incident, Change, Problem and Request Management process
  • Manage and maintain the currency of the portfolios infrastructure, tools and software in alignment with the Service Strategy and Design.
  • Manage and maintain the currency of technical specifications, configuration and documentation across the portfolios technology and Services
  • Execute quality assurance capabilities to ensure Service Performance and Availability is maintained through the maintenance and management of technology and Service functional and non-functional requirements
  • Provide Scripting solutions for automation and problem resolution and requests

Continual Service Improvement

  • Contribute to service and technology reviews to identify potential performance improvements and assessment of risk to minimise customer impact or business failure

Skills & Experience

  • 2+ years of experience with RedHat Linux, with the ability to write Linux Coding
  • Strong understanding of automation tools such as Ansible Tower, Satellite ,
  • 1+ years as an Analyst, Specialist, IT Engineer, Domain Lead or Subject Matter Expert across the relevant technology and service domain.
  • Previous experience of, and ability to, perform the following tasks:
    • Deploy, configure and support workloads , Openstack cloud utilising provider tools and processes.
    • Write, deploy and support automation flows to drive efficiency (Ansible, Terraforms, Powershell, Jenkins, VMWare VRA/VRO
    • Install, configure and support hypervisor tools Red Hat Openstack
    • Configure of SAN attached Hosts - Linux (redhat focused)
    • Write, deploy and support automation flows to drive efficiency (Ansible, Terraforms, Powershell, Jenkins,)
    • Install configure and support containerisation technology toolsets (Kubernetes, Bamboo, Docker)
    • Configure and support DR replication technologies (Zerto, Site Recovery Manager)


  • Relevant tertiary qualification is preferred;
  • Proficient in ITIL Service Management methodologies
  • Specific ICT industry qualifications preferred

Ready for anything? Let's talk.

Start your career journey with us and click ‘Apply'! Applications close on 23rd April 2021

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. If we can provide support with access requirements, alternative work arrangements please advise us via your application.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.