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Community Marketing Associate

TerraCycle Australia & New Zealand - Alexandria, NSW

Source: uWorkin


About the role

Position reports to: 

Senior marketing associate

Position objective:

  • Assist to secure renewals of brand partnerships through the design and implementation of targeted and effective marketing and communication plans that result in increased participation in programs, through both sign-ups and shipments.
  • Achieve growth in participation in, and shipments from, TerraCycle’s Community Collection Hub network.

Community Collection Hub responsibilities (70%):

  • Identify, onboard and nurture Community Collection Hubs with the aim of increasing shipment rates for specific programs.
  • Act as main contact point for Community Collection Hub managers.
  • Devise marketing and communication activities that encourage existing and potential collectors to sign up as Community Collection Hubs.
  • Work with MarComm team to spotlight hubs in traditional and social media.
  • Develop a loyalty program to ensure existing hubs collect and ship to their full potential.

Collector and community management (30%)

  • Answer customer service enquiries for six hours per week (times to be determined with Snr marketing assoc).
  • Assist Senior marketing associate with social media management and nurturing online community groups.

Skills and experience:

  • Qualifications in marketing or communication.
  • A couple of years’ paid experience in a marketing-related role.
  • Excellent research skills.
  • The confidence to make cold calls and the conviviality to connect with our existing and potential collectors.
  • Demonstrated experience in nurturing customers using marketing analytics.
  • Demonstrated understanding of social media best practice.
  • Practical experience in targeted email campaigns.
  • Experience in paid social strategy.
  • Ability to think independently yet work in a close-knit team.
  • Excellent writing skills across a range of mediums. 
  • A demonstrated interest in sustainable/green business
  • High energy, positive entrepreneur and fun team player who can collaborate cross-functionally

Job description is not all inclusive. TerraCycle reserves the right to amend this job description at any time. TerraCycle is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.