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Communications Specialist

NSW Users and AIDS Association - Surry Hills, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


About the role

JOB TITLE: Communications Specialist

JOB TYPE: Permanent full-time (35-38 negotiable)

CLASSIFICATION: SCHCADS Level 5 (starting at $41.8 per hour)

LOCATION: 414 Elizabeth Street, Surry Hills, NSW 2010; other locations as specified 

REPORTS TO: Communications Lead (SCHCADS Level 7) 

Join NUAA’s staff of committed and passionate workers and further the health, human rights and dignity of people who use drugs. We are currently looking for a Communications Specialist to take a key role within the small, agile team responsible for the NUAA Communications Strategy. The Comms team ensures information and advice central to NUAA’s aims and objectives gets out to our diverse set of audiences in a way that suits their needs.

The successful applicant will have high level project management skills, skills in interviewing, consulting and tertiary research and be able to synthesise community views, evidence and professional advice into effective resources that are acceptable to all stakeholders.

Most importantly, you will be from the community of people who use drugs or have a history of drug use and support NUAA’s a harm reduction, strengths-based approach to drug use and people who use drugs.


NUAA is a peer-led organisation aimed at promoting the health, human rights and dignity of people who use or have used drugs. NUAA’s core funding comes from the NSW Ministry of Health and our primary funding is to work within the NSW Hepatitis C Strategy (currently under review). We also have a strong partnership with the Alcohol and Other Drugs Directorate.

NUAA’s work focuses on health promotion, community engagement and Needle and Syringe Program service delivery and is based on Ottowa charter principles of building healthy public policy, creating supportive environments for health, strengthening community action for health, developing personal skills, and re-orienting health services. We aim to build healthier communities of skilled peers through capacity development and advocacy.


At this Level, personnel will have the operational scope to influence the operational activities of the organisation and play an integral role in shaping the direction and action of the organisation and the constituency we serve.

This person will exercise managerial responsibility; work independently utilising specialist knowledge; take on a senior role in a specific project or team; provide specialist support to a range of programs or activities. Positions at this level may be identified by activity impact; outcome-based accountability; decision-making responsibility; exercising judgement and the delegation of authority; and the provision of expert advice where needed.


· Plan, co-ordinate, implement and administer moderately complex projects within (work area) or minor phases of more complex projects

· Coordinate NUAA Advocacy activities

· Undertake research and evaluation activities related to the work of the Communications Team

· Working with the comms lead and the CEO, work across the organisation to ensure a coordinated approach to communication and advocacy

· Undertake duties that require knowledge of procedures, guidelines and/or statutory requirements relevant to NUAA

· Exercise a high level of interpersonal skills in dealing with the public and other organisations

· Supervise staff and volunteers



· Degree related to the area of work or demonstrated equivalent experience


· Expertise in community consultation in the context advocacy and communications


· Demonstrated experience in managing projects including the development of project plans and working with multiple stakeholders to produce outstanding outcomes for the community.

· Experience in consultation with community as well as health professionals and other organisations.

· Excellent written communication skills across a variety of formats and a range of audiences including the ability to synthesise community views, evidence and professional advice into effective resources that are acceptable to all stakeholders.

· Ability to reduce the stress of getting information for people with low literacy and limited resources.

· Lived experience of illicit drug use including the experience of stigma and discrimination and the ability to connect with a diversity of peers who use illicit drugs

· Advanced computer literacy including the ability to effectively learn new software packages

· Ability to develop and manage social media according to organisational strategy and processes

Ability to work effectively as a member of a small, agile team


· Driver’s license

· Experience in optimising social media content

· Strong aesthetic sense

Surry Hills, NSW

Health, Medical & Pharmaceutical


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