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It Support Officer

Golding - Brisbane Grove, NSW

Source: uWorkin


Golding is a successful mining, urban and civil infrastructure project management services business with projects and operations across Queensland, New South Wales and South Australia. We are reliable and cost effective, working hard to achieve successful outcomes for our clients by working with them in ways that create and deliver value.

We are currently seeking an IT Support Officer to be based in our office at Milton.

Reporting to the IT Manager and working as part of the IT Service Desk team, you will be responsible for providing end-user support and administering a diverse range of infrastructure and applications. You will be an enthusiastic self-starter with a methodical approach to problem solving and a passion for technology.

This is a rare opportunity for a highly capable individual looking to further their IT career. Golding’s unique environment means that this is not a typical role. You will have the opportunity to directly contribute to the success of a range of significant and exciting IT projects with access to training and mentoring from experienced professionals.

Key Role Tasks

  • Provide Support to our IT users through the Service Desk
  • Troubleshoot and resolve infrastructure and application issues
  • Configure and deploy a wide variety of hardware and software
  • Deliver on-site solutions and support to our regional and remote locations
  • Contribute to ongoing operational improvement projects and initiatives
  • Proactively identify and resolve potential problems
  • Participate in the on-call roster
Key Capabilities Requirements
  • Degree in IT or a related discipline or equivalent experience
  • Broad experience supporting corporate IT environments
  • Industry certifications from vendors such as Microsoft / Cisco / VMware
  • Ability to work autonomously and rapidly acquire skills in new technologies
  • Ability to interact with people at all levels of the organisation including internal, external stakeholders and clients
  • Ability to travel to regional sites and offices as required
Please apply online below

Golding is an equal opportunity employer