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March

Medical Receptionist - Full Time

GENESISCARE - Perth, WA

Any Industry
Source: uWorkin

JOB DESCRIPTION

Do your life’s best work!

We are looking for a passionate full time Medical Receptionist for our busy Armadale clinic, WA. In this client-facing role, you will work closely alongside the Cardiology team and be responsible for the delivery of professional, caring and friendly services to patients, referrers and customers.

What you’ll do:

  • ​Diary management, including managing bookings and rescheduling
  • Booking and confirming patients for tests and consultations
  • Meeting and greeting patients attending the clinic
  • Dealing with patient queries, ward requests and doctor requests
  • Answering calls and handling enquiries and triaging as needed
  • Completing all opening and closing procedures
  • Daily banking and managing petty cash
  • Maintaining complete and accurate medical records
  • Identifying and implementing service improvement initiatives
  • Liaising with Cardiologists, other specialists and wider management

Who you are:

  • Previous experience in a medical reception role
  • Exceptional phone manner
  • Experience in computerised billing and receipting
  • High attention to detail and excellent organisational skills
  • Previous cardiology or medical experience highly prized
  • An ability to work effectively, both independently and in a team
  • An ability to carefully plan, organise and prioritise tasks
  • Demonstrated customer service skills with an ability to respond sensitively to patients
  • The ability to work under pressure and respond to fluctuating workflow
  • The ability to follow direction; accept feedback; learn new tasks and adapt to change

What's in it for you:

  • No weekend work on a rotating roster
  • Own your own development and learn every day
  • Excellent career progression, training and development opportunities
  • Thriving close-knit culture and communities
  • The opportunity to work for one of the most influential healthcare providers

Who we are:

We are 5500+ highly trained healthcare professionals and support staff across Australia, the U.K., Spain, China and the United States, designing innovative treatments and care for people with cancer, heart and sleep disease.

Global care

Across the world, we have more than 440+ centres to help us bring the right care to our patients. For radiation therapy, that includes 14 centres in the UK, 21 in Spain, 36 in Australia and 300 in the U.S. We also offer cardiology and sleep services at more than 80 locations across Australia. Every year our team sees more than 400,000 people globally.

People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of ‘care’ that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

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