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March

Product Quality Specialist

TOYOTA AUSTRALIA - Altona North, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

Oh what a feeling!

We are so much more than just the sum of our parts. Our strength comes from working together, sharing ideas to always find new ways to progress. Together, we are Toyota.

What you’ll contribute to

Toyota are looking to recruit a Product Quality Specialist to join our Guest First Division based at Altona. You will be primarily responsible for supporting product quality activities in order to ensure new model vehicles exceed local market quality expectations. This role also supports technical investigations into identified product quality concerns in order to develop countermeasures that maximise guest satisfaction and safety.

A major aspect of the role will be working across various projects within Guest First to improve systems and processes. Other activities will see you involved with Emissions Testing regulatory requirements, as well as initiatives around Quality Assurance of accessorised vehicles and in-car multi-media devices.

What will you do?

  • Implements agreed product quality monitoring and reporting systems, processes and procedures consistent with set policies in order to ensure local market customer quality expectation is promoted to designers and manufacturers.

  • Assists with projects relating to service performance and product performance in the Australian market, including field environment studies, new model suitability, product improvement (across range), Customer Service Excellence Award, VLD operations and port corrections in order to contribute to the achievement of Guest First objectives.

  • Implements agreed field issue investigation and resolution systems, processes and procedures consistent with set policies in order to ensure Early Detection Early Resolution (EDER) of product quality concerns thus maximising guest satisfaction and safety.

  • Assists in root cause investigation of field technical problems collecting, inspecting and analysing all necessary information, data, parts and vehicles. Recommends countermeasures where required.

  • Maintains reporting systems in order to provide the business with accurate and timely information to support planning, budgeting and forecasting activities.

  • Monitors and analyses performance against targets for own area and recommends countermeasures where required in order to ensure that agreed objectives can be achieved.

  • Monitors own tasks with respect to compliance with all relevant regulations and statutory requirements in order to minimise Toyota’s risk exposure and liabilities.

What we are looking for:

  • Degree qualification in engineering or equivalent experience

  • 2+ years engineering experience in the automotive industry

  • Experience in Quality Engineering desirable

  • Sound understanding of automotive/mechanical engineering

  • Full Victorian driver’s license

Life at Toyota & What we offer you

At Toyota, anything is possible, and we believe in our people to make it happen. We’re proud of every single one of them and give the recognition and reward they deserve. From comprehensive remuneration packages to flexible working conditions and healthcare, we invest in our people to make their career as great as it can be.

Make your impossible, possible & apply today!

You’re welcome to find out more by visiting our careers page: www.toyota.com.au/careers

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Primary LocationAltona North - 494 Grieve Parade

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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