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General Manager - Guest Experiences

Private Company - Southbank, VIC

Source: uWorkin


Luxury Escapes, winner of the Australian Travel Awards, Employer of Choice award, is one of the world's fastest growing travel businesses, reaching up to 3.2 million unique travellers each month with exclusive limited time offers at 'insider' prices.

We are now looking for a General Manager, Guest Experience who will have overall responsibility for our guest technology platform.

You will be responsible for:

  • P&L responsibility for the Luxury Escapes Guest Experience division
  • Lead, own and manage the in-trip experience technology platform ensuring it's financial success
  • Day to day management of the Guest Experiences team
  • Preparation and delivery of board reports including budgeting and forecasting
  • Investigating solutions solutions both internally and in the form of business acquisition
  • Hire, manage and develop a team of senior app product specialists

What we are looking for:

  • An established and successful Director of a hospitality/tourism technology company
  • A gifted leader who has built technology teams both in country and remotely
  • Significant P&L/financial management and reporting experience
  • A champion for Luxury Escapes: representing the business externally at conferences and industry forums
  • A commercially astute executive who is able to engage with senior internal stakeholders to drive outcomes

What's in it for you?

  • Competitive remuneration package
  • First class health and well-being program including onsite massages, yoga, meditation, corporate gym memberships and daily breakfast
  • Fun & flexible working environment - work hard and play hard with 24/7 table tennis, Friday afternoon onsite gatherings (wine included!) and monthly celebration & recognition programs
  • Discounted travel, birthday leave and a whole lot more!

If this sounds like you and you feel you have the skills and experience to meet the requirements of the role, please apply online today!