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Client Service Manager

Private Company - Woollahra, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


We are looking for a vibrant, friendly face to manage our client services and maintain client relations. 

  • Gorgeous boutique terrace consulting rooms, centrally located near Bondi Junction Station
  • Small, friendly and supportive practice culture
  • Modern facilities

    About the role

    You will be supporting three Medical Specialists, and the Practice Manager. Your role will entail:

  • Developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
  • Providing direction and feedback to team members 
  • Managing, motivating and developing staff providing customer services
  • Planning and implementing after-sales services to follow up customer satisfaction and modify and improve services provided
  • Liaising with other organisational units, service agents and customers to identify and respond to customer expectations
  • Fluency in spoken and written French is highly desirable as we have an international client base

  • Proven 3 years work experience in a similar role or formal qualifications equivalent to ANZSCO level 2 required

  • Experience using MAC and Genie software essential

  • Excellent computer skills and literacy essential

  • You should be proactive, with the ability to multi-task in this varied role
  • Pleasant demeanour and pride in appearance is essential
  • 5 days per week: Monday to Friday, from 9:00am to 5:00pm. 
  • We are looking to fill this position in by end April. Please email your CV to sue@drdeans.com.au. Please note that only successful candidates will be contacted.

Woollahra, NSW

Health, Medical & Pharmaceutical


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