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Team Leader, Humanitarian Settlement Program

Australian Red Cross - Melbourne, VIC

Voluntary, Charity & Social Work
Source: uWorkin


  • Full time permanent role at Australian Red Cross
  • Located at 318 Urana Road, Lavington, Albury NSW
  • Applications open 18 March 2021 to 15 April 2021

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Our vision is human dignity, peace, safety and well-being for all.

The Humanitarian Settlement Program (HSP) aims to build the skills and knowledge for social and economic well-being of refugees and humanitarian entrants. The HSP delivers Settlement Services to refugee clients through a tailored, needs-based case management approach.

About the role

The Team Leader is responsible for the delivery of settlement services to program clients in the Albury Primary Settlement location and to support where required other migration support activities in the Migration Support Programs and Greater Western Red Cross Region as part of the regional leadership group.

As the Team Leader, you will supervise and manage the operational performance of case managers and support workers in the delivery of settlement and orientation services to clients. You will coordinate with other service providers and community members to ensure an effective and successful client settlement journey consistent with the contractual expectations of the Australian Government Humanitarian Settlement Program.

Additionally, as the senior member in Albury, some administrative responsibilities for the office and resources will be required in liaison with respective Red Cross service programs such as property, fleet and information technology.

What you will bring

  • Degree in Social Work/Psychology or Human, Social and Community Services; or other disciplines in combination with relevant post graduate or graduate certificates or vocational certificates in social and community services
  • A Current Australian Driver’s License
  • A current NSW Working with Children’s Check Registration
  • Demonstrated knowledge and skills in social casework and case management
  • Relevant experience in both client service delivery and/or team leadership in a paid capacity in a social or community service or similar setting
  • Demonstrated capability in giving other professionals support and direction in their case practice with clients and other professionals and agencies
  • Demonstrated capability in working in collaborative environments in the social, community or health sectors
  • Demonstrated capability in working in high demand situations to deliver contractually obliged services to clients.
  • Detailed understanding of, or ability to quickly acquire, a depth of understanding of forced migration and of Australian Government programs to support people in the refugee settlement journey

Why work with us?

Work for purpose and know that your work will help Red Cross deliver services and programs supporting vulnerable people and communities.

The salary for this position is $82,780.88 plus super. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further Information

To find out more about this opportunity please refer to the position description below. For additional enquiries, please contact Neil Barber on 0427 438 480 for a confidential discussion.

Position description: PD - HSP Team Leader Albury .pdf

Melbourne, VIC

Voluntary, Charity & Social Work


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