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Systems Coordinator

CatholicCare Diocese of Broken Bay - Pennant Hills, NSW

Voluntary, Charity & Social Work
Source: uWorkin


Pennant Hills, Sydney

  • Hourly Rate from $41.89 per hour
  • Access to excellent salary packaging benefits (receive up to $15,900 tax free)
  • Supportive team environment

About the program

Join our vibrant, faith-based organisation providing innovative social care services to children, young people, individuals, seniors and families in the Northern Metropolitan Sydney and on the Central Coast.

About the role

The CareLink Business Support Coordinator role focuses on the CareLink+ program across CatholicCare to support new and existing users of CareLink+. This position also liaises internally and externally to provide training, support and administration of the software.

This is a Full-time Parental leave position, until November 2021. Although CareLink experience is preferred, we are open to candidates who have no CareLink experience, but who are committed and efficient in learning the functionality of the system.


  • Focus on maintaining data integrity of CareLink system
  • Provide customer service by troubleshooting problems accurately, resolve issues promptly
  • Develop and Facilitate coaching and training as required to increase user capability and confidence
  • Undertake aspects of Software Management required, such as upgrades, patches and data exports

Skills and Experience

  • Minimum 2 years of experience in and IT or Business Analyst position
  • Demonstrated ability to develop and deliver training programs
  • Demonstrated understanding of software solutions and their application in a large organisation
  • Experience in reviewing and fostering continuous improvement in systems and procedures
  • Current NSW drivers’ licence and access to insured vehicle

Culture and Benefits

Please find attached a video about what it means to work at CatholicCare. We also offer:

  • The opportunity to make a difference to families, children and young people in the community;
  • A focus on employee well-being, with regular reflective and practice supervision opportunities;
  • Access to in-house and external training and learning opportunities;
  • An Employee Assistance Program offering free and confidential counselling and support; as well as
  • Salary packaging benefits to receive up to $15,900 of your salary tax-free.

To apply

If you are interested in this opportunity, please provide a cover letter addressing the role requirements, complete your work history and education information on the application page and submit your resume.

We encourage and welcome applications from Aboriginal and Torres Strait Islander people.

Apply Now!

Please apply by 15 March 2021

CatholicCare is a child-safe and child-friendly organisation – all staff must comply with our child-safe child-friendly policies and Code of Conduct. All child related roles are subject to a satisfactory Working with Children Check Clearance in accordance with the relevant provisions of the Child Protection (Working with Children) Act 2012.

Completing a National Criminal History Record Check clearance is a requirement of this position

No recruitment agencies please

Pennant Hills, NSW

Voluntary, Charity & Social Work


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