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Ticketing System Specialist (Vps Sts)

Department of Transport - Melbourne, VIC

Source: uWorkin


The Department of Transport brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability. We are excited to offer this opportunity for you to become part of the Department that delivers more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

Ticketing System Specialist – Next Generation Ticketing

  • Annual Salary Range: $168,470 - $229,121 per annum plus superannuation
  • Tenure: Fixed Term (18 months)
  • Employment Type: Full Time
  • Usual Work Location: Melbourne CBD (flexibility may be available)

About the Team

The Policy and Innovation Division drives future transport opportunities, legislative and policy reform, and imbed a deep understanding of the user and innovative technology.

About the Opportunity

The Ticketing System Lead will be part of a small project team within the Commercial Strategy division, set up to develop the strategy and pathway for delivery of the state's next generation ticketing system and oversee transition to the implementation phase managed by a different project.

Key elements of the role involve leading the technical workstream including providing expert technical advice on ticketing technology solution design and systems integration for Victoria and commissioning specialist inputs from consultancies as required. The successful candidate will have proven experience and deep technical expertise in designing all aspects of public transport ticketing systems, including software engineering, customer interface, payment architecture and systems integration. 

What we're looking for

  • Demonstrated experience leading the technical design of public transport ticketing systems in Australia/New Zealand, including system engineering design, customer interface, payment architecture and systems integration. 
  • Expertise on current and emerging ticketing technologies and payment systems and their suitability in different contexts.
  • Strong ability to engage stakeholders and provide expert advice to senior levels of government.
  • Ability to work effectively as part of a multi-disciplinary team – including by harnessing the skills of the team, stakeholders and external advisers – to deliver complex projects with interdependent workstreams and multiple external interfaces and stakeholders, often with competing priorities.
  • Highly developed interpersonal and communication skills, including the ability to build and maintain effective relationships across a wide range of internal and external stakeholders.
  • A knack for tailoring communication and advice to the audience and situation, including ability to translate complex concepts into an accessible format.

Culture and Benefits

The Department of Transport is committed to building a culture of developing our people to achieve great outcomes for the Victorian transport network. We are proud of our commitment to flexible work arrangements that support different ways of working, helping employees balance work and life. We are focused on providing a workplace environment that is rewarding, enjoyable, healthy and productive for all employees, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. More information on the PD attached.

How to Apply

Applications should include a resume and if you wish a covering letter. Applications close 11.59pm on Wednesday, 31 March 2021.

For a confidential discussion regarding this opportunity, please call Devina Hassanaly, Director Commercial Innovation on 0413 162 425.

Preferred applicants may be subject to pre-employment checks. Information provided to the Department of Transport will be treated in the strictest confidence.