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17

March

Alliances Operations Analyst (Remote, Aus)

CrowdStrike - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. We’ve earned numerous honors and top rankings for our technology, organization and people – clearly confirming our industry leadership and our special culture driving it. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. So if you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to stop breaches and protect people globally, let’s talk.

About The Role

The Alliances Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem. This role will have an emphasis on managing strong Salesforce data integrity and our Partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. Your primary responsibilities include:

Responsibilities

  • Managing day-to-day operations requests from Partners, Partner Managers, and Sales teams
  • Preparing metrics and KPIs shared with management
  • Manage timely partner application registration, acceptance workflow, and compliance
  • Manage Deal Registration program within region
  • Ensure all partner deals are properly categorized and correct partner attribution is tagged
  • Align with cross-functional teams to ensure a positive user experience for our partners
  • Participate in QBRs to ensure processes are aligned with the needs of the business
  • Institute best practices and scalable processes including data flow
  • Identify opportunities to constantly improve and streamline processes, especially as the partnership model expands

Requirements
  • Bachelor's degree
  • Minimum 2 years of Partner Operations experience
  • Strong analytical background and ability to flush out anomalies
  • Be a self-starter, detail-oriented, and operationally-minded
  • Excellent presentation and communication skills
  • Expertise in business applications including Excel, PowerPoint, Salesforce and BI (Domo a plus)
  • Ability to work in a fast-paced environment and manage through ambiguity

Benefits Of Working At CrowdStrike
  • Market leader in compensation and equity awards
  • Competitive vacation policy
  • Comprehensive health benefits
  • Paid parental leave, including adoption
  • Flexible work environment
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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