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Aboriginal Identified Client Service Officer (Ongoing) - Maitland

Communities and Justice - Newcastle, NSW

Voluntary, Charity & Social Work
Source: uWorkin


Aboriginal Client Service Officer, Clerk Grade 5/6, Maitland Community Corrections (Corrective Services NSW)

  • Ongoing role
  • Clerk Grade 5/6 Salary ($85,744 – $94,610), plus employer’s contribution to superannuation and annual leave loading
  • Rewarding and unique career opportunity

About us:

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Community Corrections is one arm of CSNSW that supervises offenders who are subject to community-based orders imposed by the courts or State Parole Authority. Community Corrections aims to reduce the impact of crime on the community by effectively case managing offenders to achieve resettlement and successful order completion.

About the role:

  • Provide advice and support to Community Corrections Officers in the case management of identified offender groups in a culturally sensitive manner and ensure appropriate case plans and supervision is implemented consistent with CSNSW mission of reduction of re-offending. 
  • Identify and build collaborative community networks and partnerships to improve the effectiveness of community offender programs for identified offender group. 
  • Act as a resource for Community Corrections Managers to develop effective CSNSW-wide culturally appropriate offender programs.
  • Provide support services to identified offenders within the community

For more information, please click here to download the role description

About you:

  • Previous experience and skills in developing and maintaining stakeholder relationships specifically with Aboriginal organisations
  • Previous experience in engaging with the Aboriginal community and connecting with elders
  • High level of communication skills
  • Be able to work independently and report back to management in a timely manner

Essential Requirements:

  • Proof of Aboriginality
  • Current and valid driving licence and willingness to travel within NSW
  • Knowledge of Aboriginal culture, history and the justice system

How to apply:

  1. Attach a cover letter outlining how you meet the requirements and capabilities of this role as specified in the role description
  2. Attach an up-to-date resume detailing your skills and experience.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

To ensure recruitment at the Department of Communities and Justice continues without interruption during the COVID-19 pandemic, some interviews and assessments may be performed using alternative methods. This may include video interviewing, telephone interviewing and online assessments. If you are successful following review of your application, you may need to perform assessments and/or interviews via online platforms using a PC, laptop or smart phone. By doing so, we will be adhering to the strict social distancing advice currently in place.

The Department of Communities & Justice is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds.

The Department encourages applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment in the recruitment process, please call or email the contact person listed below, and also advise us of your preferred method of communication.

For application enquiries or technical issues, please contact the Talent Acquisition team via:

Email: [email protected] or

Phone: 1800 810 316 (option 2)

For specific information about the role, please contact [email protected]

Closing date: Sunday 7th March 2021, 11:59 pm

Newcastle, NSW

Voluntary, Charity & Social Work


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