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Job Description

The Twin Creeks Golf & Country Club is looking to recruit a professional Food & Beverage Attendant who displays quality customer service, strong leadership, problem-solving and organizational skills.

Twin Creeks Golf & Country Club is one of Australia's premier private golf clubs and recently the host venue of the NSW Open Championship. Our team of staff are highly professional, positive and service orientated.

The Role

We are seeking an energetic team player who is focused on delivering the highest quality service to our fast paced and dynamic environment to our members and guests.

This exciting opportunity requires you to be an all-rounder who can show initiative to get tasks done with a great smile and work unsupervised.

The successful candidate will have a solid understanding of the role of a professional Barista and an All Rounder is to provide an excellent, authentic customer experience to the patrons that maximises sales.

Duties will include but are not limited to:

o Confidence helping customers with excellent communication skills.

o A willingness to adapt to different situations.

o Maintaining a clean and comfortable work environment.

o Using POS

o Food and drinks running

o Handling all customer enquiries/complaints with a professional manner and high standards of customer service.

o Maintain and follow health, safety and security procedures at all times.

Requirements:

• A proactive approach and commitment to providing a world class experience through amazing customer service.
• Working in a fast-paced environment (functions also advantageous)
• Minimum 1- 2 years experience in Food and Beverage industry is required.
• Professional and polished presentation.
• Exceptional organisational and communication skills.
• A keen eye for detail and quality presentation.
• Ability to lead and work within a dedicated team to achieve the goals and standards of the business.
• Able to plan, prioritise and coordinate the multi-task and complete work assigned within deadlines.
• Most importantly you will have a real desire to learn and develop your career with a drive to streamline process and always look for improvements.

• Appropriate hospitality qualifications and RSA certificate.

• Own transport.

• Available to work on a variety of shifts including; weekends, public holidays, mornings, afternoons and evenings.

This position is only open to applicants with full Australian working rights. Only successful candidates will be contacted.

To register your interest in this role, please provide your Resume and Cover letter* by no later than 15th of March 2021

Part-time hours: 25 per week

Expected Start Date: 08/03/2021

Job Types: Part-time, Permanent

Salary: $22.00 – $33.00 per hour

Benefits:

• Employee discount
• Free drinks
• Free food
• Professional development assistance

Schedule:

• Flexible hours
• Monday to Friday
• Public holidays
• Rotating roster
• Weekend

Supplementary Pay:

• Christmas bonus
• Tips

Experience:

• customer service: 1 year (Preferred)
• hospitality: 1 year (Required)

Work Eligibility:

• Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Sanitising, disinfecting or cleaning procedures in place